Job Description

We're looking for a proactive, detail-oriented

Scheduling Coordinator

to join our Operations team. In this vital role, you'll

coordinate appointment bookings

across distribution centers,

track and manage shipments

, and keep all logistics records meticulously organized. You'll excel if you have a keen eye for detail, strong organization skills, and the ability to keep calm and communicate clearly--even when priorities shift fast. If you enjoy problem-solving, thrive in a fast-paced environment, and believe in a customer-first approach, we'd love to get to know you.

What You'll be Accountable For:

Appointment Booking & Communication

Book and manage appointments into distribution centers, following set procedures Maintain regular communication with DC appointment booking teams Coordinate line haul delivery schedules to meet purchase order (PO) due dates Follow up on appointment confirmations and escalate conflicts when necessary

Shipment Tracking & ETA Management

Track line hauls, rail, and road shipments across multiple regions Record and communicate changes to estimated arrival times (ETAs) to stakeholders Update and input delay codes in the system, ensuring accuracy Maintain up-to-date, organized records of all tracking information

Process Support & Team Coordination

Follow established processes for efficient appointment management Work closely with carriers and internal teams to optimize delivery schedules Participate in team meetings and contribute to process improvements Assist with data collection and reporting for performance measurement

What You'll Need:

High school diploma required; post-secondary education in logistics, supply chain, or a related field is a plus 1-2 years' experience in logistics, transportation, or a similar setting Strong computer skills, including Microsoft Office and preferably Transportation Management Systems (TMS) Excellent attention to detail and organizational skills Strong verbal and written communication abilities, and comfort working both independently and as part of a team Ability to multi-task, prioritize, and maintain a calm, professional demeanor under pressure

Behavioural Qualities That Set You Apart:

You take initiative and proactively address scheduling issues before they grow You keep a customer-service mindset and communicate clearly with all stakeholders You remain flexible when plans or priorities change and stay focused under pressure You bring a willingness to work collaboratively and support the team's success

What Success Looks Like:

You consistently book appointments and update ETAs on time and with accuracy Stakeholders are informed promptly and documentation is carefully maintained Scheduling and delay codes are recorded accurately and efficiently The team receives regular status updates and positive feedback from DCs, carriers, and your fellow team members

Why Join Us

At Logistics Alliance, Service Excellence is at the heart of everything we do. When you join our team, you'll be part of a culture where:


Everyone contributes to our success, and every action makes a difference We simplify complex processes to create seamless experiences Internal service excellence means we support each other with the same care we show our customers We go beyond expectations to create meaningful, positive experiences You'll work in an environment focused on collaboration, support, and shared success

Your Success Matters: Comprehensive Benefits & Growth

We invest in our team members' wellbeing and future through:


Comprehensive health and dental coverage Generous vacation plus paid personal and sick time RRSP matching program to help build your future Ongoing professional development and training opportunities Competitive base salary and performance bonus program Flexible hybrid work environment



We are an equal opportunity employer committed to fostering an inclusive and accessible environment. We welcome and encourage applications from individuals of all backgrounds, including but not limited to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, and disability.


Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require any accommodations, please let us know, and we will work with you to meet your needs.