Job Description

Scheduling Coordinator - Extendicare Bonnyville


Extendicare is a leading provider of care and services for seniors throughout Canada. Through

our network of over 115 senior care and living centers as well as our home health care

operations, we are committed to delivering care throughout the health care continuum to meet

the needs of a growing seniors' population in Canada. Our qualified and highly trained workforce

of 23,700 team members are united by a dedication to quality care and by our vision of being

the best provider of senior care and services in Canada

Applications are invited for the Permanent Full-Time position of Scheduling Coordinator at Extendicare Bonnyville our 50-bed facility located in Bonnyville, Alberta

Reporting to the Operations Manager, the Scheduling and Coordinator is responsible

for maintaining work schedules, tracking time and attendance for all scheduled employees at a

LTC facility. This role will ensure all unfilled shifts are covered to ensure smooth operations and

quality of resident care at the facility. In addition, the role may provide administrative support

for the Operations Manager and/or Clinical Leadership.

Key Responsibilities:

Actively assign employees work schedules and maintain staffing schedules for all

departments at the home/facility using Workday Scheduling System.

Manage all vacant schedules due to employee absences, including unplanned absences,

vacation requests, LOAs and termination.

Schedule staff coverage for any unfilled shifts by reaching out to employees and staffing

agencies. Utilizes Call Multiplier (open shift management tool) to coordinate outreach.

Validates and reconciles scheduled hours worked by employees through daily reports.

Capture activities in time blocks accurately. Ensure actual time is reflected for payroll

approvals and submissions. Submit validated hours to payroll.

Assists with leave administration activities including completing forms, challenging claims,

and liaising with WCB.

Assist with new resident administration processes, such as entering residents into PCC,

creating clinical charts, liaising with families and community.

Order, receive, distribute, and store nursing supplies. Investigate Health and Safety incidents and administer incident reports. Assist with conducting Joint Health and Safety meetings, record, and post meeting minutes, and track

corrective actions to closure.

Provides administrative, coordination and communication support to Operations Manager

and other LTC facility leadership as required.

Acts as a strategic resource and/or member of the bargaining committee representing the

employerMember of the labour management committee representing the employer

Qualifications:

Post-secondary diploma/certificate in office or business administration, bookkeeping,

accounting or equivalent work experience managing employee time and attendance.

Experience working with seniors in a long-term care setting or general healthcare

industry experience is an asset.

Ability to work in a fast-paced environment with changing priorities, have exceptional

time management skills and to perform well under pressure with tight deadlines.

Demonstrates technical knowledge and experience working with Workday,

PointClickCare or cloud-based software an asset.

Demonstrates strong communication and interpersonal skills with internal and external

stakeholders of the organization. Answer phones and direct inquiries to the appropriate individual. Is the first point of contact with the facility for visitors and families.

Knowledge and experience with office and computer equipment. Demonstrates proficiency in Microsoft Office Suite (Word, Advanced Excel, Outlook,

PowerPoint, Teams).

Working knowledge of HR, payroll, scheduling; interpretation and application of

collective agreement provisions.

Strong data analytics with high attention to detail; critical thinker. Pro-active and solutions focused individual with ability to foresee issues and correct

them before they turn into large issues.

Knowledge of Occupational Health & Safety practices, principles, and legislation.

Time Type:

Full time
When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.


If you have a passion for caring, turn it into a rewarding career with Extendicare!


Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.