Job Description

Job Summary

The Scheduling Coordinator is responsible for planning, organizing, and maintaining caregiver schedules to ensure consistent, quality service delivery to clients. This role involves close collaboration with administrative and care management teams to match client care needs with appropriate caregivers. The Scheduling Coordinator must be able to manage multiple tasks simultaneously, handle last-minute changes, and maintain accurate records using internal systems and software.

Key Responsibilities:

Collaborate with clinical and administrative teams to fulfill client care requests. Create and maintain efficient schedules that match client needs with caregiver availability and skills. Communicate schedule updates to caregivers and clients in a timely manner. Utilize Connecteam application for scheduling, team communication, and task management. Ensure accuracy of data entry, documentation, and schedule records. Respond promptly and professionally to client inquiries, compliments, and concerns. Support emergency and after-hours scheduling needs on a rotating basis. Assist with other administrative duties as required.

Qualifications & Skills:

Minimum 1 year of scheduling experience; home care or healthcare scheduling is a strong asset. Experience using Connecteam or similar scheduling software is required. Strong multitasking and organizational skills; able to prioritize effectively in a fast-paced environment. Efficient in Microsoft Office and Outlook. Proficient in Google Workspace (Gmail, Sheets, Docs) and general computer applications. Excellent written and verbal communication skills. A friendly, team-focused attitude with a strong commitment to client care.
If you're looking for a meaningful role where your coordination skills directly impact on the lives of clients and caregivers, apply today and become a part of the Absolute Homecare Solutions Inc. family.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Application question(s):

What is your residency status in Canada (e.g., Citizen, PR, temporary foreign worker, PGWP, refugee)? Do you have experience using the Connecteam app for scheduling, communication, or task management, or similar software? Do you have experience in home care setting? How many years of experience do you have in schedule coordination?
Work Location: In person