Job Description

Job Overview

We are seeking a detail-oriented and proactive Scheduling Coordinator to join our team Monday-Friday 9am-5pm. This role is essential in managing caregiver and client schedules and ensuring seamless communication between staff and clients. The ideal candidate will possess strong organizational skills, multitasking, proficiency in administrative tasks, and experience in a medical or dental office environment.

Duties

Manage and coordinate shift schedules for clients, ensuring optimal use of time and resources. Provide exceptional customer support by addressing inquiries and resolving scheduling conflicts. Utilize our client management system and Google Suite to maintain accurate records and documentation related to appointments. Assist in administrative tasks such as data entry, proofreading documents, and maintaining client and caregiver files. Collaborate with staff to ensure smooth operations within the office. Perform clerical duties including filing, answering phones, and managing correspondence. Maintain a professional demeanor while interacting with clients and team members over the phone or in person.

Qualifications

Previous experience in scheduling at a medical or dental office is preferred. Strong organizational skills with the ability to multitask effectively. Proficiency in Google Suite applications (Docs, Sheets, Calendar). Experience as a clerk or dental receptionist is a plus. Excellent communication skills, both verbal and written. Ability to proofread documents for accuracy and clarity. A customer-focused attitude with a commitment to providing high-quality service.
If you are passionate about contributing to a positive client experience and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Scheduling Coordinator.

Job Type: Full-time

Pay: $17.59-$22.00 per hour

Additional pay:

Overtime pay
Benefits:

Dental care Employee assistance program Extended health care Paid time off Vision care Wellness program
Schedule:

Day shift Monday to Friday
Work Location: In person