Job Description

Status
Casual/On-call
Temporary - Approximate length of assignment, in months
Type of Position
an Addition to Staff
Start Date
Immediately
Salary
Per hour
Salary Grade
$33.53 - $36.45
Department
York Region -> Community & Health Services -> Paramedic and Seniors Services
Location
EMS Logistics - 80 Bales Drive East - Sharon, ON L0G 1V0 CA (Primary)

Hybrid work opportunities may apply - CA

(E)

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls.


Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions. Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations. Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Supervisor, Paramedic Scheduling and Timekeeping and under the guidance and direction of the Team Lead Scheduling and Timekeeping, this position is responsible for scheduling many staff across various scheduling patterns, shifts and locations. Responsible for timekeeping for all paramedic services staff, data recording and reporting, and effectively utilizing the computerized scheduling and timekeeping software along with other technology.

WHAT YOU'LL BE DOING

Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all PS staff across multiple scheduling patterns, platoons, and shifts to ensure efficient operations. Assigns staff in order to maintain daily operations, provide coverage for special events and special operation units, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation. Manages the allocation of staff resources, including documentation, record keeping, and data entry using timekeeping software, scheduling software and Microsoft Office applications. Performs regularly scheduled data maintenance procedures. Processes bi-weekly time entry lists, ensuring accuracy of information by reviewing data received, verifies and processes leave codes and planned time off data including overtime, statutory holiday pay, as provided by the Payroll Division, and on-call/standby submissions. Updates computerized scheduling software on staffing schedule with information to new hires, terminations, and leaves of absence for Supervisors approval. Assists the Supervisor and Team Lead in preparing performance reports related to operational scheduling and timekeeping. Provides statistics on availability of casual staff and communicates instances of non-compliance of the availability requirements to the Supervisor, PS. Responds to inquiries and resolves concerns, from staff, vendors and service providers on scheduling and timekeeping matters as appropriate. Ensures that services provided meet Regional customer service standards. Participates in the Continuing Quality Improvement (CQI) process to identify ways to improve the PS scheduling model

WHAT WE'RE LOOKING FOR

Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience. Minimum two (2) years related experience scheduling and/or timekeeping for a large number of staff. Understanding of scheduling techniques/methods and paramedic or emergency services functions and operations including shift work, multiple locations and shift patterns. Timekeeping aptitude and analytical skills. Knowledge of and demonstrated ability in applying the rules of the collective agreements, legislation, policies and procedures and organizational best practices. Demonstrated ability in the Region's core competencies with a focus on customer service. Intermediate skills in virtual platforms and MS Office Suite including scheduling and timekeeping software. Ability to pay attention to detail and to organize, prioritize and multi-task. Ability to work collaboratively and independently and make decisions with minimum supervision Ability to work well in a fast-paced environment and meet tight deadlines. Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential. Ability to perform scheduled activities on rotating shifts including evenings/nights, weekends, and statutory holidays. Ability to work outside regular business hours as required. Council Approval Date
Scheduled Weekly Hours
Varies/As Required
Scheduled Shifts
Operational Hours
05:30AM -12:00 AM, 7 days a week
Close Date
September 29, 2025
# of Hires Needed
4
Union
CUPE Local 4900
.
Please apply online by 5:00PM EST of the closing date indicated above.



All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.



York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.