Job Description

Robert Half is currently seeking an adaptable and detail-oriented Scheduler/Transportation Coordinator to join our clients team in a contract-to-permanent capacity. In this role, you will play a crucial part in coordinating transportation services for seniors within a large rural area. The ideal candidate should be comfortable with change, possess excellent organizational skills, work well under pressure, and have a compassionate approach when dealing with seniors.Key Responsibilities:Scheduling:
- Coordinate and schedule a team of 7 staff drivers, including casual staff.
- Manage a fleet of organization-owned vehicles and schedule 20 volunteer drivers.
- Handle scheduling for elderly clients who call in with transportation requests, with a priority on medical appointments.Drive Coordination:
- Organize an average of 40 one-way drives daily, accommodating various client needs.
- Manage last-minute requests, cancellations, and driver availability to ensure efficient service delivery.Client Support:
- Interact with elderly clients in a patient and understanding manner, addressing concerns and ensuring their transportation needs are met.
- Navigate challenges related to clients who may be hard of hearing or resistant to change.Team Collaboration:
- Work closely with a diverse team of drivers and volunteers to ensure seamless coordination and support.
- Collaborate with office staff to share information and address any challenges that may arise.Problem Solving:
- Demonstrate the ability to remain calm under pressure and find creative solutions to scheduling conflicts or unexpected issues.Qualifications:
- Proven experience in scheduling and coordination roles, preferably in a transportation or similar setting.
- Strong organizational and multitasking skills.
- Excellent communication skills and comfort working with elderly individuals, including those with specific needs.
- Ability to adapt to changes and handle a fast-paced environment.
- Compassionate and patient demeanor when dealing with challenging situations.Work Environment:This client fosters a highly supportive and collaborative work environment. The office is comprised 14 individuals who function as a big happy family. Employees enjoy a positive atmosphere where they eat lunch together, support each other, and share laughter. The organization is committed to the well-being of its staff and prioritizes a supportive, non-profit culture.If you are interested in this role please do not hesitate and apply today! This position will be filled by the end of the week.Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.\xc2\xa9 2024 Robert Half. By clicking \xe2\x80\x9cApply Now,\xe2\x80\x9d you\'re agreeing to Robert Half\'s Terms of Use.Robert HalfRobert Half est la premi\xc3\xa8re et la plus grande firme de solutions de gestion des talents sp\xc3\xa9cialis\xc3\xa9es au monde, qui met en relation des chercheurs d\'emploi hautement qualifi\xc3\xa9s avec des opportunit\xc3\xa9s au sein de grandes entreprises. Nous offrons...

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