Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Full-Time Security Supervisor
Site: Scarborough Health Network, 3050 Lawrence Avenue East and 3030 Birchmount Road, Scarborough
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Hours: Continental Days (0700 - 1900)
Payrate: $22.44/hr.
Posting Date: June 04, 2025
Internal Closing Date: June 11, 2025
External Closing Date: June 11, 2025
:
Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. This position is a high-caliber position and will also include the following responsibilities:
Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least two years' healthcare security experience in a team lead role
• Post Secondary education in a law enforcement/security program from a recognized college
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• International Association of Healthcare Security Services (IAHSS) certificate

Qualifications:

• Minimum of one year of experience in a Healthcare security role is required
• A Valid Ontario Security Guard License & Valid First Aid and CPR Level C Certification
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• Immunization Record (measles, mumps, rubella, varicella, covid-19, TB skin tests 1 and 2)
• Authorized to legally work in Canada
• Able to provide a clean shaven face in order to pass a N95 mask fit test
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance

Education Requirements (All)
Minimum of a Police Foundations Diploma
Post secondary education in law enforcement from a recognized institution or equivalent experience
Post-secondary education in a law enforcement/security program from a recognized college
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This job reports to the Client Service Manager
This is a position 1st Shift, Weekends.
Travel is required consistently
Number of Openings for this position: 1 '