Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Scanning team is no exception to facilitating this experience of a lifetime. Responsible for managing scanning operations, Scanning Managers are devoted leaders committed to staff development and guest experience.

Job Specifications

• Outlet: Whistler Blackcomb
• Expected Pay Range: $57,200 - $80,516.80 + annual bonus
• Shift & Schedule Availability: Full Time, Year Round
• Skill Level: Advanced

Job Responsibilities:

• Oversee scanning operations including staffing, training, payroll, budgets, inventory, and safety; collaborating with other departments as necessary
• Manage teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
• Oversee all mountain access points maintaining flow and ensuring the safety and security of all guests and teammates
• Assist with guest questions, comments and complaints ensuring timely resolutions
• Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
• Participate in leadership forums providing feedback and input on operations, training, and continuous improvement opportunities
• Other duties as assigned

Job Requirements:

• High School Diploma or GED Equivalent required; some college preferred
• 2+ years\' supervisory experience in a related field required
• Strong computer skills including Microsoft applications
• Flexibility to work both inside and outside with exposure to the elements

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 497324
Reference Date: 08/21/2023
Job Code Function: Product Sales/Scanning

Whistler Blackcomb