Job Description

About Us
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude.
With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.
SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations -- mitigating risks, reducing financial obligations, and maximizing value for our clients.
Join SECURE, where we step up to make a meaningful difference in the industries we serve and the world we share.
Your Opportunity at SECURE
As a Scale Attendant you are responsible for performing a broad range of functions in support of the efficient and effective operation of a metals recycling facility. You will be the first point of contact for the business's day to day activities including the purchasing of scrap metal from public customers and industrial account holders.
This role is based out of Red Deer AB
The Team
This position must also adhere to our safety program and work as a contributing member of the site team.
Work Environment
This is a Monday to Friday position, with rotational Saturday shifts.
A Day in The Life
Customer Service:

• The ability to have positive interactions with customers in a friendly manner and providing quality customer service both in person and over the phone are key attributes;
• Handle customer inquiries regarding scrap metal pricing in a prompt, courteous and professional manner;
• Greet all visitors and customers in a polite manner and give clear, assertive direction regarding customer movements within the yard;
• Maintain courteous and professional manner with customers when weighing in and identifying commodities, applying necessary deductions and the processing and payment of scale tickets.

Day to Day:

• Develop and maintain comprehensive knowledge and skill in metals identification;
• Develop and maintain comprehensive knowledge and skill in employing ScrapDragon scrap purchasing and management software;
• Create, manage and payout scale tickets;
• Weigh trucks and customers in and out;
• Visibly inspect every incoming load for non-metallics and hazardous or prohibited material;
• Using a radio, control customer unloading operations in the yard;
• Create bills of lading for outgoing truck shipments;
• Interact in a collaborative and cooperative manner with: the dispatcher, truck drivers, equipment operators, the logistics team, supervisors and management.

Skills, Experience & Qualifications

• Excellent customer service skills are required;
• Excellent verbal and written communication skills required;
• Proven ability to handle multiple priorities and ability to prioritize tasks;
• Strong attention to detail;
• Skilled in Microsoft Office Suite and data, including Microsoft Excel;
• Administration experience is preferred;
• Must be self-motivated and able to function in a fast-paced exciting team environment;
• Must be able to conduct physical tasks, including climbing up on trucks to inspect loads;
• Previous metal recycling experience would be an asset;
• Previous scale attendant experience would be an asset.

What's in it for you
At SECURE, we focus on opportunities for growth and improvement; for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.
In addition to rewarding job opportunities, we offer:

• Competitive industry wages, and compensation programs which includes:

• Employer paid benefits: health, dental & more
• Health care spending account
• Employee wellness program
• Employee savings plans

• Career progression
• A competitive employee referral program
• Industry leading safety standards
• Community investment initiatives

We believe our team's strength comes from our diversity.
Every SECURE employee has a right to feel safe and welcome. We pride ourselves on being respectful workplace where all employees have equal access to opportunity and support.
We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.
Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States and we actively seek out a wide range of applicants for both field operations and office roles.

Skills Required