Job Description

SAP Analyst
ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.
ABOUT INFORMATION TECHNOLOGIES
IT proudly provides the computer systems, security, IT services and governance that support AGLC's businesses, including the operation & support of mission critical gaming, liquor and corporate systems running on a variety of computing platforms. IT ensures the stability and performance of a Local/Wide Area Network, which supports over 1,200 gaming locations and more than 2,000 computers/tablets, 150 physical and 2,000 virtual servers distributed across six corporate offices, casinos, RECs and bingo halls. IT provides leadership in the use of information technology, data and systems to help the AGLC achieve business goals and objectives.
ABOUT THE POSITION
SAP Analyst
Job Req: 1078
Location: St. Albert - Corriveau
Division/Branch: Information Technology / Enterprise Solutions
Classification: Systems Analyst 2 (Please note that the classification for this position is currently under review.)
Status: Permanent - FT
Salary: $70,302.66 - $92,242.07
Reports to: Tuan Phan
Closing Date: February 17, 2026
JOB SUMMARY:
Are you passionate about leveraging technology to enhance customer experiences? Do you thrive in dynamic environments and have a knack for problem-solving? If so, we have an exciting opportunity for you!
As an ERP Analyst, you will play a vital role in molding our ERP platform to meet the evolving needs of our organization. You will work with stakeholders to create and implement governance and best practices while delivering scalable solutions. Your enthusiasm for technology and proven customer service will inspire employees across AGLC.
Key Responsibilities:

• Support ERP Rollout:
• Participate and provide input into discussions with business on how we will adopt the new technology and modernize processes
• Participate in testing, to-be process creation, change management initiatives, and governance creation activities
• Train and coach end users

• ERP Administration:
• Provide Tier 1 support for customers
• Support the creation and maintenance of job aids, SOPs, guides, templates, and metrics
• Manage releases, maintenance, enhancements, and requests for additional functionality
• Perform routine compliance and user access audits

• Leadership Activities:
• Drive AGLC's vision for our ERP platform and mentor employees
• Contribute to strategic goals and the ERP platform roadmap

SKILLS & ABILITIES:

• Degree or Certification in Commerce, Business, Computer Sciences, or a related field.
• Minimum 4 years as an SAP administrator.
• Minimum 2 years on a corporate project team.
• Experience with M365 applications, especially SharePoint Online and Teams.
• Certificates in SAP, Project Management, or Business Analysis are assets.

NOTE:

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Skills Required