Job Description

We're seeking a friendly and detail-oriented team member to join our crew! As a key part of our restaurant, you'll provide exceptional service, prepare delicious Vietnamese sandwiches, and maintain a clean and safe environment.

Responsibilities:

- Provide cheerful, helpful, and above-and-beyond service to our guests

- Prepare high-quality food items, including subs, vermicelli, and rice wraps

- Demonstrate complete understanding of menu items and explain them accurately to guests

- Handle customer concerns and complaints professionally and calmly

- Maintain a clean and sanitary environment, adhering to food safety standards

- Operate Point of Sale system/cash register and manage cash handling responsibilities

- Perform food preparation, restocking, and light paperwork duties

- Implement strategies to limit food waste and optimize production efficiency

- Inventory management: Maintain sufficient inventory levels to avoid stockouts

- Flexibility: Be prepared to adapt to changing circumstances, such as unexpected staff absences or equipment failures.

- Maintains a professional appearance, nail and grooming standards as outlined in the BanhMiYes Operations and Regulation Book

- Use of cleaning chemicals such as Hand Soap, Dish Soap, Food Grade Sanitizer, Degreaser, Window Cleaner, Restroom Cleaner and more

Requirements:

- At least 16 years old and legally authorized to work in Canada

- Ability to communicate, read, and write in English

- Reliable transportation to and from work

- Ability to work in a fast-paced environment and multitask

- Strong customer service and communication skills

- Attention to detail and ability to maintain high-quality standards

- Physical ability to lift and carry up to 20 lbs, bend, reach, and stand for entire shift

What We Offer:

- Competitive pay, tip and benefits

- Opportunities for growth and development

- A fun and dynamic work environment

Why Join BanhMiYes?

BanhMiYes is the first and only one in Ottawa to make banh mi, Vietnamese sandwiches, from scratch. We bake every morning and cook all products in-house. We are a young, professional, agile, and innovative team. We started as entrepreneurs in a commercial kitchen in Kanata during COVID. With a lot of hard work and dedication, we have grown to become one of the best Vietnamese sandwich shops in town. We have been featured on CTV, CBC Radio and in Capital Eats' newsletter, and we won Best Sandwich according to Ottawa Citizen in 2022. We opened our second location in Hintonburg in May 2023 and are now expanding to become the first banh mi franchise in Ottawa and Canada, with our first franchise location on Terry Fox in Kanata. Our slogan for employees is: 'Cook and serve customers the quality food you would cook for yourself and your family.

If you're a motivated and customer-focused individual who is passionate about food and service, we'd love to hear from you! Apply now to join our team and be part of our exciting growth journey.

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$19.00 per hour

Expected hours: 10 - 40 per week

Additional pay:

Bonus pay Tips
Benefits:

Company events Discounted or free food Flexible schedule On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Holidays Monday to Friday On call Weekends as needed
Education:

Secondary School (required)
Experience:

Food service: 1 year (required)
Language:

English (required)
Licence/Certification:

Food Handler Certification (required)
Work Location: In person

Application deadline: 2025-06-13
Expected start date: 2025-06-16