Job Description

Overview

We are seeking a motivated and organized Salon Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our salon, providing exceptional customer service, and supporting our staff in delivering top-notch services. This position requires strong communication skills, a passion for the beauty industry, and the ability to manage various tasks efficiently.

Responsibilities

Greet clients warmly and ensure they feel welcomed upon arrival. Manage appointment scheduling and coordinate services for clients using POS systems. Provide product demonstrations to clients and assist with upselling retail products. Supervise salon staff to ensure high standards of service and professionalism are maintained. Maintain an organized inventory by stocking products and managing merchandising displays. Handle cash transactions accurately and maintain proper cash handling procedures. Address client inquiries and resolve any issues with excellent phone etiquette and customer service skills. Support retail sales initiatives by promoting products effectively to clients. Utilize basic math skills for cash register operations and retail math calculations.

Requirements

Previous experience in a salon or retail environment is preferred, with a focus on customer service. Supervising experience is a plus, demonstrating leadership capabilities within a team setting. Familiarity with POS systems and cash handling procedures is essential. Strong communication skills, both verbal and written, to interact effectively with clients and staff. Bilingual candidates are encouraged to apply, as this will enhance client interactions. Ability to perform product demos confidently to promote sales. Knowledge of merchandising techniques to create appealing product displays in the salon. A passion for the beauty industry with an understanding of current trends in hair care and styling products is desirable. Join us as we strive to provide an exceptional experience for our clients while fostering a positive work environment for our team!
Job Type: Full-time

Pay: $17.45 per hour

Expected hours: 30 - 40 per week

Benefits:

On-site parking Store discount
Work Location: In person