Job Description

Job Summary

We are seeking a motivated and versatile

Sales & Operations Support Associate

to join our bath, flooring, and tile retail team. This role is ideal for someone who enjoys working with customers while also providing behind-the-scenes support to ensure the sales team operates smoothly. The successful candidate will assist with day-to-day sales activities, order fulfillment, and client service. Accounting or marketing experience is considered a strong asset and offers additional opportunities for growth within the company.

Responsibilities

Assist customers in the showroom with product inquiries, selections, and purchases. Support the sales team by preparing quotes, processing orders, and coordinating with suppliers. Manage order fulfilment, including tracking shipments, arranging deliveries, and ensuring accuracy. Support warehouse organisation, preparing orders, moving heavy products and inventory control. Provide administrative support such as maintaining records, handling customer communications, and updating sales documents. Contribute to showroom presentation by organizing displays, restocking samples, and maintaining a welcoming environment. Collaborate with contractors, designers, and other key accounts to ensure project needs are met. Support accounting functions such as invoicing, reconciliations, and record-keeping using QuickBooks or similar software. Assist with marketing efforts, including social media updates, in-store promotions, and other initiatives to drive sales.

Experience

Previous experience in retail sales, customer service, or home improvement is an asset, but not required--training will be provided. Strong organizational and multitasking skills with high attention to detail. Excellent communication skills, both in person and over the phone/email. Proficiency with Microsoft Office, Google, and/or POS systems; QuickBooks or marketing software experience is a plus. Ability to work collaboratively in a team environment while also handling tasks independently. Interest in developing skills and growing within the company. Available weekdays and weekends.

Why Join Us?

This is a great opportunity to gain hands-on experience in sales, operations, and customer service within the home renovation retail sector. With accounting or marketing skills as an added asset, you'll have the chance to expand your role and grow with our business.

This role is ideal for someone looking to gain experience and hungry for growth opportunities.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

On-site parking Paid time off
Work Location: In person