Job Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce - Product Owner / Business Analyst - Remote Canada Position

Job Function/Day to Day

• Develop requirement specifications according to standard templates as well as responsible for *SFDC Solution Design, Use Cases, User Material, and technical requirements
• Facilitate the discovery of functional and non-functional requirements and document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
• Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the client Product Owner.
• Construct/prioritize a single team backlog with significant collaboration from IT, Business, and Agile leadership
• Support portfolio product alignment across ARTs/Teams within the same Portfolio.
• Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value, priority in order to organize/select stories for upcoming sprints and to organize the backlog into a high-level release roadmap.
• Ensuring stories are "ready" for upcoming sprints and describing stories in detail during sprint planning ceremonies.
• Communicate requirements to stakeholders; ensure developers and testers understand the stories and have a common understanding on how the user story will be built, implemented, and tested.
• Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
• Participate in all scrum ceremonies. Facilitate team level ceremonies and events. Back up Product Manager as needed.
• Train team on requirements processes and tools in use for the project. Provide thought leadership to teams, influence and and exercise leadership. Provide coaching and mentoring to agile teams and Jr Product Owners.
• Ensure requirements cover the scope as defined in the SOW. Identify deviations from the SOW and communicate to project leadership in support of the change control process.
• Managing features and stories from a customer perspective.
• Identify, communicate and break down features to MVP - Develop user stories from prioritized features in collaboration with Product Manager
• Strive to maintain a holistic view of product and ensure that the end-to-end experience is strong Optional Responsibilities:
• Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, review & approval process, change process, and communications processes.
• Perform functional testing - Review testing issues and determine if the issue is a bug or behaving as expected
• Write user acceptance test UAT scripts
• Facilitate user acceptance testing - Write training materials and train new users

Qualifications:

• 5+ yrs experience writing requirements for Salesforce projects.
• 5+ yrs experience working in Salesforce/Sales Cloud
• 5+ yrs experience as a Product Owner on technical projects.
• 5+ yrs writing epics and user stories

Qualifications - nice to have

• Product Owner certification
• SAFe certification
• Completion of Salesforce Business Analysis trailheads.
• Experience with Agile management tools a plus (e.g. VersionOne, Jira, Rally, Jira-Align)
• Experience as Product Owner for more than one Team simultaneously

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data