Job Description

About Achievers

The Achievers Employee Experience Platform(TM) is more than a thank you program. Our recognition platform inspires employees to recognize everyone, everyday, and everywhere - driving results that matter. With almost 4 million global users, the Employee Experience Platform empowers employees in over 170 countries. Visit us at www.achievers.com to learn more and check out our platform in action here. Join our team of A-players who bring passion to our purpose and believe that meaningful change can create extraordinary outcomes.

Our commitment to you:

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.

The opportunity:

The Salesforce Administrator is responsible for maintaining and improving our Salesforce ecosystem by gathering requirements, designing scalable processes, and implementing solutions for business and technical
challenges. This role is highly collaborative, working directly with end users across the business alongside other Salesforce administrators, developers, and architects.
###

What you`ll be doing:

Join our collaborative Business Systems team and make an impact on a large Salesforce environment with over 400 users in a dynamic, high-growth company across Sales Cloud, Service Cloud, CPQ, Community Cloud, and several integrated applications. On a day-to-day basis you will take ownership of Salesforce support tickets, ensuring timely and effective resolution of technical issues and business support requests. You will be responsible for the full lifecycle management of users and licenses, including onboarding/offboarding, role assignments, profile and permission set configurations, and management of public groups. As you work closely with stakeholders across the business, you will also take an active role in the delivery of end-user training, documentation, and ongoing support to ensure adoption and effective use of Salesforce tools. You will also contribute to ongoing data hygiene practices, Salesforce configurations and implementations, and evaluation of new Salesforce releases/features.
###

What we`re looking for:

3+ years experience as a Salesforce Administrator. Salesforce Administrator certification is highly advantageous. Hands-on experience with complex data loads and data migration. Excellent organizational and time management abilities. Collaborative approach with the ability to build effective relationships with end users. A driven self-starter who is quick to learn and adapt to new tools and technologies. Familiarity with Service Cloud and/or Community Cloud is not required but advantageous. Additional Salesforce certifications are also a bonus.

Why you'll love working at Achievers:

? We are passionate about disruptive technology that's rooted in science, research and data.
? We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
? We foster an environment of connection, security, and community. You'll feel at home, without reservation.
? We believe in moving quickly, failing fast, and adapting to change.
? We enjoy coming to work every day because we believe in our product and love our culture.
? We're committed to achieving excellence in everything we do.

Benefits & Perks for permanent full time employees:

uD83DuDCB0 Competitive Pay
uD83DuDC76uD83CuDFFC Parental Leave Top-up
uD83EuDE7A Health Benefits and Life Insurance Coverage Upon Your First Day
uD83DuDE4CuD83CuDFFC RRSP Matching
uD83CuDFD6? Flexible Vacation
uD83EuDD1DuD83CuDFFD Employee and Family Assistance Program
uD83DuDC69?uD83DuDCBB Full access to the LinkedIn Learning Library
uD83CuDF93 Internal Mentorship Program
uD83DuDC4FuD83CuDFFC Employee-Led Employee Resource Groups
uD83CuDDE8uD83CuDDE6 A beautiful office space located in Liberty Village, Toronto
? Participation in our Points-based Employee Recognition Program
uD83DuDCC8 Opportunities for professional development and career growth

Our work environment:

Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.



Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard. Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family. Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

Achievers does not use AI to make hiring decisions. When you apply to work with us, a real person reads your application--every time. We believe in thoughtful, human-centred hiring, and we think your experience, personality, and potential can't be judged by an algorithm. That's why we keep it personal and take the time to get to know each qualified candidate.