Job Description

Major Duties and Responsibilities:

1. Parts Department:

Sells products and/or services to repair the problem and meet the customer's needs. Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. Assist in keeping parts department clean and orderly. Record all sales and/or customer transactions that occur. Maintains the retail sale floor and displays. Controls showroom inventory to ensure maximum sales and customer satisfaction. Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area. When working the parts counter, follows prescribed cash, credit, and check processing procedures. Delivery of parts
Processes cores, warranties, and new return merchandise as required at a point of sale.

Performs other tasks as required. Verify receiving documents. Should be knowledgeable in merchandising.
2. Customer Service:

Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer satisfaction Greet customers immediately in a courteous manner Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
3. Qualifications and Job Requirements:

3-4 years work experience as a parts technician

Ability to speak effectively one on one Ability to effectively listen Ability to interpret customer needs Basic computer skills High School Diploma or GED Equivalent Good organizational skills
Valid Class 5 Driver's License

4. Physical Demands:

Requires the use of both hands Frequently required to bend, stoop, crouch, reach, handle tools and lift in excess of 50lbs of material
5. Commitments

Treat all employees and customers fairly, courteously and with dignity Maintain positive relationships with customers, other employees and owners Be early, flexible and available for scheduling Demonstrate an interest in growing the parts business
Job Type: Full-time

Pay: $16.00-$22.00 per hour

Schedule:

Day shift
Work Location: In person

Application deadline: 2025-05-31