Job Description

Sales Support Specialist

Position Overview


We are seeking a Sales Support Specialist to join our Sales & Marketing team. This role


combines data-driven analysis, CRM administration, and hands-on sales operations support.


You will help transform how TAG manages, measures, and scales its sales performance by


supporting processes, reports, and systems that provide clarity and accountability.


The ideal candidate is highly organized, analytical, and proactive -- equally comfortable


reviewing sales data, tracking leads, supporting customer communications, and coordinating


logistics for sales initiatives.


This is a critical position that will help us build structure, consistency, and actionable insight into


our sales operations.

Key Responsibilities

Sales & Customer Support


? Support the VP Sales & Marketing in managing data and communications with key


accounts.


? Assist in preparing customer presentations, proposals, and sales materials.


? Manage and organize product and sales information for the internal team.


? Coordinate logistics for sales events and trade shows, including travel, hotels, and


customer visits.


? Support customer follow-up and internal task tracking post-meetings or trade shows.


? Collect, analyze, and report monthly sales and performance data across customers,


territories, and product lines.


? Measure progress against sales targets, including specific product goals.


? Review dashboards and reports to track new product launches and adoption by key


customers.


? Support VP of Sales in identifying trends, risks, and opportunities to support data-driven


decision-making.


? Support the development of annual and quarterly sales performance reviews.



CRM Administration & Sales Process Development


? Administer and maintain the CRM system to ensure sales data accuracy and process


integration.


? Review CRM workflows, project tracking, and metrics dashboards.


? Review systems for tracking KPIs that reflect team performance and customer


engagement.


? Distribute and track leads from the TAG website, ensuring timely follow-up and


documentation.



Product & Market Data Management


? Maintain product-level data such as sales volume and pricing updates.


? Track product performance and adoption rates by region, customer, and category.


? Work with cross-functional teams to ensure accurate data and consistent


communication.


? Support analysis related to effectiveness of Sales & Marketing plans and strategies.



Qualifications


? Bachelor's degree or Diploma in Business, Marketing, Sales, or a related field.


? 1-3 years of experience in a sales operations, sales analysis, or product support role.


? Proficient in full Microsoft Office Suite.


? Strong analytical mindset with the ability to translate data into insights.


? Highly organized with excellent attention to detail and follow-through.


? Effective communicator -- both written and verbal -- with cross-functional teams.


? Experience with CRM systems (preferably Monday.com or similar).


? Proactive, solution-oriented, and comfortable managing multiple priorities.



Why This Role Matters


This position will bring structure, visibility, and accountability to our sales function.


By organizing CRM data, tracking key metrics, and supporting sales operations, this role will


directly improve TAG's ability to measure growth, identify opportunities, and execute


effectively, from lead generation to post-sale analysis.