Job Description

Sales Support Specialist

R4

Scarborough, On (Hybrid)

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada\'s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI\'s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

Job Summary:

Toyota Canada Inc. currently has an exciting opportunity for an individual who has excellent communication skills to support our central zone team. This is a full-time opportunity and will report to the Manager, Vehicle Sales. The successful candidate will coordinate all sales management functions to allow field staff to concentrate on dealer operations. The Sales Support will work closely with the Vehicle Sales Manager to monitor inventory levels, provide accurate data and reporting to field staff and TCI management, and advise actions to maximize sales. This individual will also manage Zone communications to dealers and other TCI departments and monitor competitive activities. Finally, the successful candidate will liaise with the Area Sales Manager\xe2\x80\x99s (ASM\xe2\x80\x99s) to maintain accurate and current information on dealer performance.

What We\xe2\x80\x99ll Bring:

A hybrid work environment

A work environment built on teamwork, flexibility and respect.

Competitive compensation package including health and dental benefits, and bonus.

Health and dental benefits effective immediately

Company pension plan with matched contribution

Associate vehicle discount program

Professional growth and development programs to help advance your career, as well as tuition reimbursement.

Fitness reimbursement

Great company culture \xe2\x80\x93 Respect for people and continuous improvement is at our core.

Paid holiday shutdown and competitive paid time off benefits.

Summer Hours \xe2\x80\x93 condensed work week during the summer

Sabbatical Leave Program

What You\xe2\x80\x99ll Be Doing:

Inventory Management

Monitor Zone and Dealer inventory levels and identify potential opportunities and risks

Answer ASM and Dealer inquiries related to supply chain such as ETAs, vehicle holds and trade history

Work with field staff to determine and administer the allocation of all specialty product to dealers on a monthly basis (including hybrids, special editions and supplemental product)

Reporting

Utilize SAP Business Intelligence (BI) to provide rich data to multiple stakeholders

Monthly sales reports to dealers and internal TCI departments

Maintain and enhance existing reporting tools using knowledge of Sales KPI and Excel

Assist Sales Manager and ASMs in generation of Annual Dealer Review and Objectives (ADRO)

Assist Sales Manager with monthly sales targets for dealers

Communications

Coordinate events and meetings within the department and with dealers

Develop \xe2\x80\x93 and occasionally deliver \xe2\x80\x93 compelling presentations for dealers

Administer the department\xe2\x80\x99s virtual communications accounts (email, Teams, WebEx, Zoom, etc.)

Communicate all national programing to dealers (e.g. Marketing, Toyota University, National Sales)

Marketing and Competitive Analysis

Monitor and collate competitor sales data and activities

Support the Zone Toyota Dealer Association (TDA) marketing agency, assisting with monthly vehicle analytics and presentations to support advertising campaigns.

Other

Zone contact for Fleet processing and communication.

Callidus point of contact for Dealers and ASMs in dispute resolution

Provide coverage for ASMs during vacations or absences

Monitoring budget and sales activity

Other duties as requested/required

What You\xe2\x80\x99ll Bring:

University/College degree/diploma in related discipline or minimum 3-years related work experience.

Distribution experience preferred.

Excellent verbal and written communication skills.

Excellent interpersonal and relationship building skills.

Strong sense of initiative.

Advanced Excel skills; intermediate PowerPoint; some experience with SAP BI

Proven ability to initiate & improve work processes to increase efficiencies.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

Toyota