Job Description

Company Overview

Fastsigns is a leading franchise in the custom signage and graphics industry, dedicated to providing high-quality products and services. With over 590 locations worldwide, we empower businesses and individuals to enhance their visibility through customized signage.

Summary

We are seeking a Sales Support Specialist to join our dynamic team in Burlington, Ontario. In this role, you will play a crucial part in supporting our sales efforts and ensuring exceptional customer service. Your contributions will help us maintain our commitment to quality and client satisfaction.

Responsibilities

Assist the sales team with administrative tasks and customer inquiries Provide excellent customer service by addressing client needs and concerns Process orders accurately and efficiently Maintain up-to-date knowledge of products and services Collaborate with team members to achieve sales targets Prepare sales reports and assist in tracking performance metrics Support marketing initiatives to promote our services Ensure orders move smoothly from entry to completion using our workflow software Participate in training sessions to enhance product knowledge

Qualifications

Strong communication skills, both verbal and written Excellent organizational abilities with attention to detail Proficient in using office software (e.g., Microsoft Office) Experience working with graphic files Detail-oriented with the ability to manage multiple tasks. Ability to work collaboratively in a team environment Previous experience in sales support or customer service is an asset Knowledge of the signage industry is a plus Positive attitude with a willingness to learn

Call-To-Action

If you're ready to make your mark in the exciting world of custom signage, we invite you to apply today and help us shape the future of Fastsigns!

Job Type: Full-time

Pay: $42,000.00-$55,000.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Burlington, ON L7L 5M4: reliably commute or plan to relocate before starting work (required)
Experience:

customer service: 1 year (preferred)
Language:

English (required)
Work Location: In person