Job Description

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day!The Opportunity:Harding Medical is searching for a Sales Support person to join our Sales team Halifax, Nova Scotia. If you are enthusiastic and a self-motivated individual, you are our ideal candidate!Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.What You Will Do:

• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
• Effectively communicate with all departments, manufacturers and purchasing staff
• Support sales staff by completing and processing orders and quotes from customers and Occupational Therapists
• Review pending orders and specific customer requests to ensure excellent customer service and customer experience
• Manage pick tickets, and packing lists for the Sales staff delivery orders
• Ensure the accurate input of data and assist with tracking of orders within software to determine approvals, and conversions
• Track all demonstration and evaluation inventory

What We Offer You:

• Comprehensive health and dental benefits
• RRSP contribution matching
• Professional development and training opportunities

What You Need to Succeed:

• Grade 12 or equivalent, with 1+ years in a sales support or customer facing role
• Previous experience in the home medical industry and/or sales support position is an asset. Basic knowledge of medical terminology is an asset
• Bilingual in French and English an asset
• Proficient in Microsoft Office Suite
• Excellent organization, and time management skills to prioritize task
• Must have excellent verbal and written communication skills with a professional demeanor

If you are friendly and motivated individual, we want to hear from you!Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.Harding Medical is a division of IMP Group Limited.

IMP Group