Job Description

Position Summary

At Macdonald's Home Health Care, our Sales Support & Administrator plays a crucial role in supporting the Sales Team, clients, and healthcare professionals. The successful candidate will work closely with experienced Seating & Mobility Consultants, assisting with core aspects of the sales process, including managing quotes, equipment orders, communication with medical professionals, funding agencies, managing lead software system and phone support. The ideal candidate will thrive in a fast-paced, high-growth team environment, and maintain a positive attitude amidst changing priorities.

Key Responsibilities

Managing and coordinating phone calls, emails, and appointments. Preparing and organizing documentation, including quotes,
and work orders for the Sales Team.
Providing support to all Sales Team members as the office's primary contact point. Reviewing approvals and supporting accurate & timely order progressions through the system Coordinate payments of private deposits and payments with the Sales Team. Performing general administration tasks. Managing and qualifying online leads through software. Distributing and managing leads and products to Seating & Mobility Consultants. Coordinating equipment assembly with service technicians.

Required Qualifications

Microsoft Office knowledge, computer software, and internet proficiency Excellent verbal and written communication skills Team-oriented and dependable with a strong work ethic Highly organized and detail-oriented Effective multitasking abilities Ability to handle administrative tasks independently while maintaining communication with all company departments Knowledge and understanding of the BC Healthcare system is an asset Experience with a CRM or inventory management system is an asset

What we offer:

At MHHC, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:



Fair and attractive compensation. Eligibility for a commission plan for sales support. Comprehensive benefits package Generous vacation package RRSP/DPSP match program Tenure recognition through our Anniversary Rewards Program Employee Referral Bonus Program * Monday - Friday working hours