Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Michael Kors est \xc3\xa0 la recherche de personnes enthousiastes, passionn\xc3\xa9es et dynamiques qui aimeraient se joindre \xc3\xa0 son \xc3\xa9quipe. Le poste offert pr\xc3\xa9sente des possibilit\xc3\xa9s d\xe2\x80\x99avancement et permet d\xe2\x80\x99user de cr\xc3\xa9ativit\xc3\xa9 dans le cadre d\xe2\x80\x99un environnement positif en pleine croissance.
Les responsabilit\xc3\xa9s comprennent sans toutefois s\xe2\x80\x99y limiter les \xc3\xa9l\xc3\xa9ments suivants.

• Voir au recrutement, \xc3\xa0 la formation et au perfectionnement du personnel des magasins, s\xe2\x80\x99assurant que tous les postes sont pourvus en temps opportun et occup\xc3\xa9s par des personnes qualifi\xc3\xa9es.
• Faire preuve de leadership en mati\xc3\xa8re de vente aupr\xc3\xa8s du personnel en jouant un r\xc3\xb4le actif en magasin.
• S\xe2\x80\x99assurer que tous les employ\xc3\xa9s offrent \xc3\xa0 la client\xc3\xa8le un service de la plus haute qualit\xc3\xa9.
• S\xe2\x80\x99assurer que toutes les proc\xc3\xa9dures op\xc3\xa9rationnelles sont respect\xc3\xa9es.
• Mettre en pratique et maintenir toutes les directives relatives au marchandisage.

Comp\xc3\xa9tences :

• Minimum de trois ans d\xe2\x80\x99exp\xc3\xa9rience en gestion des ventes.
• Solides aptitudes op\xc3\xa9rationnelles.
• Excellentes aptitudes interpersonnelles et en communication.

Michael Kors Canada Co. offre d\xe2\x80\x99excellentes perspectives d\xe2\x80\x99avancement, des salaires concurrentiels, un ensemble complet d\xe2\x80\x99avantages sociaux ainsi que de g\xc3\xa9n\xc3\xa9reuses r\xc3\xa9ductions sur le prix des v\xc3\xaatements

Sales Generation:

• Meet personal and store sales goals
• Continue to develop personal sales techniques and assist in the development of associates\xe2\x80\x99 sales techniques to maximize sales
• Utilize elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
• Ensure all sales related policies and procedures are maintained
• Maintain a keen interest in the fashion industry and market trends

Customer Service:

• Support and encourage staff to provide the highest level of customer service
• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

Operations:

• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
• Assist in the training of sales staff in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register functions
• Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork
• Participate in inventories

Merchandising/Visual:

• Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
• Assist in the implementation and maintenance of all merchandising/ visual directives
• Ensure deliveries are properly processed in a timely manner
• Identify product concerns in a timely manner
• Communicate inventory needs to support the business goal

Human Resources:

• Ensure image and grooming standards are professional and reflective of the brand image, at all times
• Adhere to work schedule, inclusive of time and attendance
• Support and assist in follow-up for all training programs and seminars

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V