Job Description

Join us

The successful candidate for Sales Specialist I will desire to be a direct touch sales person as part of their career goals. This is an entry-level customer-facing role requiring the ability to interface effectively with customers.The person must have proficiency in general sales, knowledge of sales processes and telecommunications and Information Technology product knowledge is an asset.

The Sales Specialist, in conjunction with the Specialty Sales Manager(s) that they support, will be responsible for winning new business, analyzing business needs and generating and maximizing revenue through direct selling of TELUS services to customers.

What you will do

• Directly support the Specialty Sales Manager(s) that you are aligned too, this will include sharing their sales target(s), and assisting with all sales-related matters on a day-to-day basis to ensure the Specialty Sales Manager(s) is successful
• Active involvement in the development of the business/account strategic plans with the Specialty Sales team
• On behalf of the Specialty Sales Manager(s) directly manage a group of accounts including the ability to close new business and ensure overall customer satisfaction.
• Prepare proposals, quotations, contracts, and supporting documentation for the breadth of products and services offered by TELUS for the Specialty Sales Manager(s) that you support
• Engage, and work with, the greater account and solution teams to produce solutions, quotations and proposals on behalf of the Specialty Sales Manager(s)
• Develop an understanding of the products and services that TELUS provides and effectively demonstrate to our clients how these products and services can provide value to them
• Establish effective relationships with Client stakeholders at the purchasing, operations, IT level and fulfillment levels
• Handling and forwarding of technical and operations questions or issues that may arise during a sales pursuit, and managing appropriate customer expectations throughout the sales cycle.
• Demonstrate continuous focus on moving an opportunity through the sales cycle

What you bring

• Strong interpersonal, analytical, persuasion, written communication and telephone skills
• Information Management - understanding of requirements gathering and qualifying opportunities
• Industry Knowledge - basic knowledge and application of telecommunications and IT industries
• Resources Management - effectively structures work, plan activities and takes responsibility to meet business goals
• Business Acumen - basic understanding of account goals and ability to apply concepts to drive short and long term goals aligned with account plans

Required Skills & Abilities:

• Motivation - a highly motivated, engaging, and able to work effectively within a team environment. A quick and eager learner with exceptional organizational and prioritization skills.
• Communication Skills - High level of skill in verbal and written communications including professional and confident telephone skills
• Customer Focus - excellent customer skills and presence as demonstrated by a customer-focused attitude
• Analytical skills - ability to assess a customer\'s business problem and recommend appropriate solutions
• Negotiation and Conflict Resolution - ability to negotiate challenging situations with stakeholders
• Sales - 3+ year`s retail, inside/outside sales experience
• Ability to translate and communicate strategic opportunities into requirements
• Ability to generate business case material to support resource and capital assignment

Required Professional Designation/Certification:
University degree, Technical Diploma or a combination of certification and experience.

Required Experience:
Minimum 3 years B2B sales (inside/outside) or retail experience preferably in telecommunications or IT solution sales

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously.
• We grow together through spirited teamwork.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS\xe2\x80\x99s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus