Job Description

Sales Specialist

ABOUT US

The Helm is a luxury men's clothing company offering a unique collection of ready-to-wear and custom clothing from top menswear brands across the globe. More than just the products in the store, The Helm strives to cultivate a retail and style experience that Edmontonians can't get anywhere else.

Our relaxed and knowledgeable team is ready to inform and inspire each and every customer that walks through The Helm's doors. Through an exceptional level of service, we aim to change the way men approach dressing themselves every day by giving them the tools to feel good about what's hanging in their closets. We are creating a community of engaged, confident, thoughtful, and stylish men through both our in-store and e-commerce offerings.

Overview of position

The Helm's sales associates are inviting, well-informed and approachable.They are here to offer a first-class shopping experience for every client, every time. They are tuned into the latest fashion and lifestyle trends and have developed a superior knowledge of menswear. Their genuine personality, communication skills and trustworthiness are key to building long-lasting relationships with clients. They exude the culture of excellence that The Helm constantly strives toward and are committed to continuous self-improvement.

Overview of responsibilities

The Helm's success is built on genuine, long-lasting relationships with our clients, as well as superior knowledge of the menswear industry. With that in mind, an ideal candidate:

Must be able to communicate well, both internally and externally, and have exceptional interpersonal and social skills Has the ability to build rapport with new and existing clients, both personally and professionally Has an innate desire to help people and provide meaningful and memorable customer service experiences Is approachable, confident, positive and has a can-do attitude Has an understanding of and passion for the fashion industry Has a willingness to learn and continuously improve Is extremely organized and reliable Is comfortable working in a team setting, but is also self-motivated and driven Will use the tools and processes that have been created to not only meet, but exceed sales goals on a luxury sales floor

Job Requirements

Minimum 2-5 years of experience in luxury menswear, tailoring, or made to measure services Strong knowledge of men's suiting, fabrics, garment construction, and alterations Experience in relationship based selling and delivering exceptional service Skilled in client development and maintaining a client book

Perks

Comprehensive benefits program Monthly allowances for parking, networking, and cultural experiences Generous employee discount

Compensation

Base wage plus commission
Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental care Extended health care Store discount Vision care Wellness program
Education:

Secondary School (preferred)
Experience:

Luxury retail sales: 2 years (required)
Work Location: In person