This Is Not a Passive Retail Job.We are rebuilding stronger in 2026 -- and we're looking for proactive sales professionals, not order-takers.
If you like waiting for customers to walk in, this role is not for you.
If you like creating opportunity, owning results, and getting paid for performance -- keep reading.
Who We're Looking For:
You are someone who:
Takes ownership of results
Is comfortable starting conversations -- in person and on the phone
Understands that selling includes follow-up and outbound activity
Wants to earn commission by executing, not waiting
Thrives in a structured, performance-driven environment
This role combines in-store sales excellence with proactive outbound selling.
What You'll Do:
Proactive Sales & Outbound Activityo Make daily outbound calls and follow-ups to:
o Existing TELUS customers
Renewal and upgrade opportunities
Internet-eligible customers
Previous quotes and missed opportunities
Log activity and results accurately
Outbound selling is part of the job -- not an add-on.
In-Store Sales Executiono Greet and guide walk-in customers with confidence
Diagnose needs and recommend complete solutions
Sell mobility, accessories, protection, and TELUS Internet
Control the sales process from greeting to close
No rushing. No order-taking. No chaos.
Cross-Sell & Attach Disciplineo Confidently introduce TELUS Internet to eligible customers
Present accessories and protection as part of every solution
Maximize value for the customer -- and commission for yourself
What Success Looks Like:
You consistently:
Generate activations and renewals
Attach accessories, features, and Internet
Create your own opportunities through follow-up
Hit personal sales and activity targets
Take coaching well and improve quickly
What This Role Is NOT:
This is not a fit if you:
Prefer to wait for foot traffic
Avoid phone calls or follow-ups
Only sell what customers ask for
Need constant supervision to stay productive
We are intentionally building a high-performance culture.
What We Offer:
Competitive base wage
Uncapped commission
Clear expectations and structured coaching
A performance-driven, supportive team environment
Opportunity to grow as the business grows
Compensation & Commission:
This role offers a competitive base wage plus uncapped commission.
Commission is earned on:
Mobility activations and renewals
TELUS Internet activations (priority focus)
Accessories and protection
Sales generated through outbound follow-up and proactive calls
Reps who take initiative, follow up consistently, and sell complete solutions earn significantly more than those who rely only on walk-in traffic.
This is a performance-driven role -- commission reflects execution.
Our Standard:
We believe:
Traffic is inconsistent -- effort is not
Selling is a skill that can be learned and sharpened
Accountability creates freedom
Strong execution creates opportunity for everyone
This is a Back to Strong year.
We're building a team that can execute.
Ready to Apply?:
If you're motivated, coachable, and serious about earning based on performance, we want to hear from you.
Apply with your resume and a short note explaining why you're a fit for a proactive sales role.
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