Job Description

Company Overview

Crown and Birch is a premier interior design, furniture, lighting, and decor store serving Northwestern Ontario. We're passionate about helping our clients create beautiful, functional spaces that reflect their unique style and enhance their daily lives.

Position Overview

We are seeking an exceptional

Sales Representative

to join our growing team full-time. This role is ideal for a confident, customer-focused individual who excels at closing sales, building relationships, and delivering an outstanding in-store experience.

As a Sales Representative at Crown and Birch, you will be the face of our showroom--guiding clients through furniture, lighting, and decor selections with expertise, professionalism, and genuine enthusiasm.

Key ResponsibilitiesSales - Primary Focus

Engage customers to understand their design needs, lifestyle, and preferences Present furniture, lighting, and decor solutions with confidence and product knowledge Prepare quick, accurate pricing quotes and professional presentations Close sales effectively and consistently meet or exceed targets Build and maintain long-term client relationships to drive repeat business Provide exceptional customer service from initial contact to final delivery Communicate product details, features, and design recommendations clearly Perform additional tasks as directed by the Senior Sales Representative

Customer Experience

Create a warm, welcoming in-store environment Answer product questions and guide clients through design choices Offer styling suggestions and interior design support when appropriate

Administrative

Maintain organized customer files and follow-up systems Process orders accurately and in a timely manner Assist with showroom upkeep and product displays

Required Qualifications

Essential Skills

Proven sales ability with a strong track record of closing deals Excellent interpersonal and communication skills Strong organizational skills and attention to detail Proficiency with Google Suite (Docs, Sheets, Drive, etc.) Ability to create quick, accurate pricing and presentations Self-motivated, confident, and able to work independently High school diploma required; a bachelor's degree in business, marketing, or a related field is preferred but not mandatory with strong relevant experience.

Passion & Product Knowledge

Genuine passion for interior design and home decor Interest in current design trends and principles Ability to confidently discuss furniture, lighting, and decor Strong visual eye and understanding of spatial relationships

What We're Looking For

The ideal candidate is someone who thrives in a customer-focused environment, loves building relationships, and feels energized by helping clients create beautiful spaces. You're confident, reliable, visually minded, and committed to delivering the highest level of service.

What We Offer

Full-time position in a growing business Opportunity to make a significant impact on store growth Creative, collaborative work environment Employee discounts on furniture, lighting, and decor Ability to work with beautiful products daily

Location

In Store - This is not a remote position

Send updated resume to accounting@crownandbirch.com

Job Type: Full-time

Work Location: In person