Job Description

Key Responsibilities:

Client Consultations:

Conduct sales ordering appointments via Zoom, to present client portraits from their photo sessions. Guide clients through the process of selecting their favourite portraits and products.

Product Knowledge and Recommendations:

Provide expert advice on print options, wall art, and digital packages. Assist clients in creating custom orders that reflect their needs and preferences.

Objection Handling and Closing Sales:

Address client concerns or hesitations with empathy and professionalism. Confidently overcome objections to ensure client satisfaction and close sales.

Administrative Support:

Use tools like ProSelect, Google Suite, Slack, Go High Level and more to organize and manage client details. Accurately process orders and maintain client records.

Customer Experience:

Build rapport with clients to create a positive and memorable experience. Ensure a luxury-level service that aligns with our studio's brand values.

Qualifications:

Experience:

At least 2 years of experience in sales in a client-facing role. Experience in luxury retail or photography sales is a plus.

Skills:

Strong verbal communication and interpersonal skills. Ability to guide clients through decisions and handle objections effectively. Highly organized with attention to detail. High emotional intelligence.

Technical Proficiency:

Comfortable using tools like ProSelect, Zoom, Google Drive, and Go High Level (training available).

Personal Attributes:

Professional, personable, and motivated to exceed client expectations. A passion for creating meaningful client experiences. Photo industry knowledge an asset.

Expectations

: Evenings and weekends PST time zone are require.

Tools required: Computer with 8gb of ram, 50 mpbs of internet speeds, noise cancelling headphones.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 15 - 30 per week

Benefits:

Flexible schedule Paid time off
Education:

Secondary School (required)
Experience:

sales: 5 years (required) Customer service: 2 years (required)
Language:

Fluent English (required)
Work Location: Remote