Job Description

Full

Maple Tattoo Supply - Toronto

At Maple Tattoo Supply, we're dedicated to elevating the tattoo experience through quality products, knowledgeable service, and a creative, community-minded culture. As a

Sales Representative (Key Holder)

, you will play a key role in supporting daily store operations, independently managing the store flow, and ensuring customers receive outstanding service. You will report directly to the Store Supervisor.

Training will be provided for all store procedures.

What You'll Be Doing

Do you enjoy helping others, taking initiative, and solving problems? In this role, you'll be the face of our store--answering questions, offering product guidance, processing transactions, and ensuring a smooth, positive experience for every customer.

Key Responsibilities

Greet walk-in customers and assist with product questions and purchases Provide friendly and accurate support through phone and email inquiries Recommend products based on customer needs and industry knowledge Work independently to open and close the store as a Key Holder Secure and maintain store standards during your shift Prepare and submit cash and inventory reports to the Supervisor Conduct weekly inventory counts and maintain accurate stock levels Assist with receiving, organizing, and labeling incoming inventory Maintain a clean, professional, and organized store environment Process all cash, debit, and credit transactions accurately Troubleshoot customer concerns and provide product solutions Identify upselling opportunities and promote new or featured items Stay familiar with new products, trends, and promotions

What We Expect

Minimum 6 months of customer service experience (required) 1+ year of sales experience (preferred)

Supervising or key holder experience is an asset

Tattoo supply or beauty industry experience (asset) High school diploma or equivalent Strong communication and problem-solving skills Detail-oriented, organized, and reliable Comfortable using POS systems and basic computer software Able to work independently and take responsibility as a Key Holder Positive attitude and a collaborative mindset Be on-call for our North York location

What You Can Expect

$20/hour | 2 - 3 days / week.

Supportive leadership and an encouraging team environment Ongoing training to build industry knowledge and product expertise Opportunities for growth within a fast-growing Canadian company A diverse, inclusive, and community-focused workplace

About Maple Tattoo Supply

Founded in 2018, Maple Tattoo Supply is an industry-leading manufacturer and retailer of premium tattoo products. Located in Toronto, we support artists across Canada and beyond with trusted tools, exceptional service, and a passion for helping creatives thrive.

Job Types: Full-time, Permanent

Benefits:

Casual dress Discounted or free food On-site parking
Experience:

sales: 1 year (preferred)
Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: No more than 20 per week

Work Location: In person