Role & Responsibilities
Meet with families (in-person or virtual) to guide them through the selection of headstones, monuments, and customization options.
Provide clear explanations of materials (granite, marble, etc.), engraving choices, and cemetery regulations.
Build relationships with funeral homes, cemeteries, and community organizations to generate referrals.
Maintain product knowledge to answer customer questions with confidence.
Handle inquiries with empathy, professionalism, and respect at all times.
Achieve monthly sales goals through consultative, not pushy, selling.
Qualifications Experience: Previous experience in sales, funeral services, monument industry, or customer service (preferred but not mandatory). Skills: Strong communication, compassionate listening, and ability to explain complex details clearly. Personal Traits: Patient, empathetic, respectful, and trustworthy. Ability to work independently and manage time effectively. Basic computer skills (email, CRM, quotations).
Job Types: Full-time, Permanent
Pay: $22.00-$30.00 per hour
Expected hours: 35 per week
Benefits:
Extended health care
Work Location: In person
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