Prospecting and Networking: Identify and target potential customers through networking events, industry conferences, and cold calling to expand the customer base.
Face-to-Face Meetings: Schedule and conduct face-to-face meetings with potential and existing customers to understand their needs, present product demonstrations, and negotiate deals.
Relationship Building: Cultivate strong relationships with customers by providing personalized attention, addressing their concerns, and offering solutions that meet their business objectives.
Market Intelligence: Gather market intelligence by staying informed about industry trends, competitor activities, and customer preferences to identify new opportunities for business growth.
Travel: Travel to customer sites, attend meetings and training, and participate in events within the assigned territory to maintain a visible presence and develop rapport with customers.
Sales Reporting: Prepare regular sales reports, including forecasts, pipeline updates, and activity summaries, to track progress towards targets and provide insights to management.
Negotiation: Negotiate contracts, pricing, and terms of sale with customers to secure profitable deals while maintaining customer satisfaction and loyalty.
Additional Responsibilities
Lead Generation: Use various methods such as cold calling, email campaigns, and social media to generate leads and identify potential customers.
Sales Presentations: Conduct sales presentations remotely via phone, video conferencing, or online platforms to showcase products or services to potential customers.
Customer Engagement: Build relationships with customers through regular communication, understanding their needs, and providing solutions to meet those needs.
Quoting and Pricing: Prepare and provide quotes to customers, negotiate pricing, and terms of sale to secure orders.
Follow-up: Follow up with leads and customers to ensure satisfaction, address any concerns, and upsell or cross-sell additional products or services.
CRM Management: Maintain accurate records of customer interactions, update contact information, and track sales activities using a customer relationship management (CRM) system.
Collaboration: Collaborate with the outside sales team, marketing department, and other internal stakeholders to maximize sales opportunities and achieve targets.
Product Expertise: Maintain a deep understanding of the company's products or services, including features, benefits, and competitive advantages, to effectively communicate value propositions to customers.
Additional Duties as required by Manager
Qualifications
1-2 years of experience in sales or business development preferred (knowledge of packaging and distribution is advantageous)
Prior experience in solution-based selling is a plus
Proficiency with an ERP system and above-average knowledge of Microsoft Office
Exceptional customer service skills combined with active listening abilities and meticulous attention to detail
Strong interpersonal skills for interactions with both internal and external stakeholders
Excellent written, verbal, and presentation abilities, with a knack for delivering compelling presentations
Proactive approach and ability to work autonomously
Effective organizational and time management skills
Commitment to personal and professional growth
Proficiency in data analysis to inform discussions and achieve objectives
Comfortable in a dynamic and rapidly evolving environment, adept at navigating and resolving ambiguity
Job Types: Full-time, Permanent
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Experience:
B2B sales: 5 years (preferred)
Work Location: In person
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