Job Description

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

124 Main Street

Dartmouth, NS

- Sales and Rentals

Help our customers through the selling and renting of musical instruments and gear

Define the individual needs of every customer and match those needs with the right combination of our products and services

Demonstrate recommended products to customers and explain their features and benefits

Answer telephone calls in a timely and professional manner

Follow up on product orders with customers and suppliers

Use our common sense approach with customers to troubleshoot and solve problems

Maintain in-depth and current knowledge of our products, policies and procedures

Attend weekly staff meetings and periodic training sessions

Merchandise store to create an inviting environment for customers to shop

Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument

Must be able to work weekdays, weeknights and weekends

Excellent verbal communication skills

Positive attitude and steady composure

Proven strong work ethic and commitment

High levels of energy and enthusiasm

Ability to excel in a fast-paced environment

Ability to recommend solutions in a confident and assertive manner

Good organizational skills and attention to detail

Previous experience in retail or sales is an asset

- Shipping/Receiving

Assist in the loading and unloading of delivery trucks

Pack and unpack goods for shipping and receiving

Inspect all incoming shipments for condition and verify accuracy against purchase orders

Distribute received shipments to respective departments within the store

Process outgoing shipments to suppliers and other Long & McQuade locations

Work with standard shipping documents and online shipping systems

Maintain shipping logs and properly file all paperwork

Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards

Provide assistance to co-workers in stocking and restocking of merchandise

Provide assistance to co-workers in general housekeeping and store maintenance

Job Requirements

Must be a musician who plays at least one instrument

Enjoy working in a physically demanding and fast-paced environment

Strong organizational and time management skills

Ability to excel in a self-directed work environment

Ability to problem solve and trouble shoot

* Basic computer literacy and arithmetic skills