Job Description

Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career--and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
This role is a critical internal support position within the Sales Operations team at the Mississauga location. This individual will be focused on providing the Sales team with effective operational communication. This position is not customer-facing and is dedicated to supporting Sales by monitoring order status, identifying and resolving system and process issues, and delivering timely, accurate updates on operational activities.
Essential Functions

• Respond to inquiry emails from both internal and external stakeholders
• Greet visitors to the Mississauga office
• Investigate internal order and shipping requests
• Monitor order processing status
• Communicate roadblocks to other departments in the organization

Required/Preferred Education and Experience

• College Diploma or equivalent required
• 1-3 years of experience in Sales Operations, Order Management, or Administrative Support required

Knowledge, Skills and Abilities

• Excellent Communication and Interpersonal skills
• High attention to detail
• Strong problem-solving skills
• Strong customer service skills
• Team player with positive attitude
• Fluency in French considered a strong asset

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is: $52,000.00 to $60,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at .
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

Skills Required