Job Description

About Us:

Astra Staging is a leading home staging company serving the GTA and beyond. We specialize in fast, effective, and affordable staging services that help properties sell faster and for more. As we continue to grow, we're looking for a highly organized, driven, and people-oriented individual to play a central role in our day-to-day operations and client success.

Position Overview:

We are seeking a Sales & Operations Coordinator to take ownership of our lead conversion, scheduling, and internal communications. This is a multi-functional role that combines sales, scheduling, customer service, and office management. You'll be the key liaison between clients, team members, and management--ensuring everything runs smoothly from first contact to final staging.

Key Responsibilities:

Respond promptly to incoming leads via phone and email Educate potential clients on Astra Staging's services and convert leads into stagings Prepare and send quotes based on client needs

Scheduling & Task Management

Assign staging jobs to movers and stagers Monitor project timelines and ensure all jobs are scheduled and executed efficiently Adjust and communicate any schedule changes to the team in a timely manner

Office Management & Team Coordination

Be the go-to contact for internal staff regarding job assignments and daily operations Ensure clear communication across departments Maintain office organization and manage supplies as needed

Customer Service & Admin Support

Handle inbound inquiries and resolve client concerns or issues Ensure clients have an excellent experience from booking to completion Assist with invoicing, reporting, and follow-up communications

Requirements:

Proven experience in a multi-tasking, customer-facing role Strong phone presence and excellent communication skills Experience using CRM or task management software Ability to prioritize, problem-solve, and manage time effectively Friendly, professional, and calm under pressure Knowledge of interior design, decorating, home staging industry is a strong asset Flexible to work in the evenings and weekends

Compensation:

$25-27 Hourly, depending on experience and qualifications 2 weeks vacation + statutory holidays Opportunity to grow into a leadership role

Why Join Astra Staging?

You'll play a pivotal role in a growing company that's redefining how staging is done. You'll work closely with a passionate team, have autonomy in your work, and be part of a company that values innovation, speed, and excellence in client service.

Job Type: Full-time

Pay: $25.00-$27.00 per hour

Expected hours: No less than 40 per week

Benefits:

On-site parking Paid time off
Schedule:

Monday to Friday Weekends as needed
Experience:

Sales: 2 years (required) Interior Design: 1 year (preferred) Office Admin: 1 year (preferred)
Work Location: In person