Job Description

About Us:

Verellen Music Academy is a vibrant and growing music school dedicated to inspiring students of all ages through high-quality music education and fun! With over 300 students, we pride ourselves on fostering a supportive, professional, and artistic environment for both students and staff. Join the fun and apply today!

Job Overview:

We are seeking a highly organized, energetic, and sales-savvy Administrator to join our team. The ideal candidate is a confident communicator, thrives in fast-paced situations, and is comfortable juggling multiple responsibilities. This is a customer-facing role requiring professionalism, patience, and warmth; especially when dealing with families and children. Sales will be the major focus of this role, so must be comfortable fostering connections with new customers and communicating our service offerings with care and warmth.

Monthly sales bonuses available

, allowing for upper range in pay to expand.

Key Responsibilities:

Handle incoming phone calls, including high-stress and urgent situations, with professionalism and care. Process invoices, tuition payments, and financial documentation with accuracy. Manage scheduling and communication for staff, students, and families. Maintain a welcoming front-desk presence and ensure smooth daily operations. Engage in sales conversations with incoming students/families to grow our enrolment. Support marketing and community outreach efforts when needed. Maintain organized records and assist in day-to-day office tasks. Foster a positive, child-friendly environment and handle family interactions with empathy.

Qualifications:

Administrative experience required

(minimum 1-2 years). Vulnerable Sector check will be required upon hire. Strong sales skills and ability to convert inquiries into enrolments. Excellent communication skills, both written and verbal. Calm and confident when handling busy or stressful situations. Comfortable working with children and families in a professional setting. Basic understanding of music or music education is a strong plus. Tech-savvy and experienced with office software and customer databases. We have another administrator working many hours, which allows opportunity to discuss a flexible availability with new candidate. Must be available during the majority of the stated hours: (Mon-Fri 1-8 PM, Sat 10-4 PM). Must be open to cover alternate admin, on call, should admin be away.

Why Join Us?

Be part of a passionate and creative team! Opportunity to work in a music-centered, family-friendly environment. Growth potential within a rapidly expanding music academy. Direct impact on the cultural and educational development of students.

To Apply:

Submit your resume and a

brief cover letter

explaining why you're a great fit for Verellen Music Academy. We look forward to meeting someone who's ready to grow with us!

Job Types: Full-time, Fixed term contract
Contract length: 24 months

Pay: $22.00-$24.00 per hour

Application question(s):

Do you live in Windsor, Ontario? Please do not apply if you do not live in Windsor, and are not able to reliably commute to physical location.
Work Location: In person