Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment - we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we're looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.
How You'll Contribute
Based out of Metro Toronto, Ontario, the Sales Manager spends up to 80% of their time in the field local to their affiliated region to develop and implement a market-driven sales plan through a team of Territory Sales Consultants (TSCs) who report into them. This role is responsible for building and maintaining strong relationships with major customers in the region and will actively support TSCs in achieving growth objectives. The Sales Manager will actively listen to ensure a strong understanding of the local market, customer needs, and competitive dynamics with a clear focus on capturing market share.
Stephenson's employees are passionate about their work and are family-focused, which means having each other's back. As such, the job description is not a comprehensive list of all activities that may be required in the course of doing the job. Responsibilities include:
Develop and direct sales plans to maximize profitable growth and return on investment
Develop an annual sales plan, providing full details related to revenue expectations and required investments to achieve the business plan.
Apply key metrics in driving and managing the behaviour of the Territory Sales Consultants (TSCs), ensuring that all TSCs meet activity standards for prospecting calls, appointments, presentations, proposals and closes.
Maintain accurate records of all pricing, sales and activity reports submitted by TSCs.
Leverage and promote Stephenson's technology and solutions to help customers with their business and to also improve performance and productivity with the TSC team
Hold regular communication meetings to inform sales staff of plans, programs and results as well as new developments in the marketplace, sales trends, competition, and business opportunities.
Develop metrics and action plans to target specific customers and develop relationships to grow market share.
Understands customer or project-related drivers and recommends business changes to ensure a superior offering that exceeds our competition.
Engage staff to maximize opportunities created through other marketing and promotional initiatives.
Develop and oversee implementation of strategic customer programs designed to grow the business.
Deal with customer complaints and adjustments to achieve fair and equitable settlements.
Make sales calls on critical customers and prospects to secure profitable business; create and conduct proposal presentations and RFP responses.
Seek out new business opportunities with the customer base.
Seek out new business opportunities and completes analyses to determine their viability and make recommendations on courses of action.
Works with the Director of Sales to design and implement sound business plans for new opportunities to ensure that the identified growth and profit is achieved in line with the Company's overall strategic plan.
Prepare and present forecasts on sales volumes.
Identify, create and develop profitable strategic alliances with business partners.
Provide leadership, inspiration, and motivation to the team of TSCs.
Recruit, train and retain a high-performance sales team, developing assessment, training and succession plans for the TSC sales team.
Identify high potential employees; discusses and helps formulate plans for the development of employees with business leads and help prepare them for additional responsibility.
Document developmental plans and executes Performance Appraisal conversations on an ongoing basis.
What You Bring to the Table
Post-secondary education in relevant field or equivalent work experience
Minimum 5 years of sales and business management experience, preferably within the rental equipment or construction service industry
Valid G Class (ON)/Class 5 (AB) Driver's license
Proven track record of sales growth
Experience working in a CRM environment
Familiarity with construction and industrial environments and able to interact with senior management, contract managers, project managers, site supervisors and direct reports
Why you'll love working here
Safety is our #1 priority
Competitive wages and bonus opportunities
Company vehicle, phone, and laptop
Paid time off
Company paid benefits including health, dental and vision care
Life insurance and RRSP matching
Annual uniform and PPE allowance
Discounted gym membership and exclusive store discounts
Internal training, career development, mentorship, and apprenticeship options
A tight-knit team that treats you like family
We are thankful to all applicants, and we will reach out to those that qualify.
Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.
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