Job Description

Sales Development Manager (Hybrid - 2 days per week in our Markham office)

Quadient is looking for a

hands-on, people-first Sales Development Manager

to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient's

AP and AR automation solutions

across SMB and mid-market segments through inbound, outbound, and account-based strategies.




In this role, you'll manage day-to-day execution, coach SDRs to peak performance, and collaborate cross-functionally to ensure alignment on territory, campaign, and qualification strategy.




This isn't just a tactical leadership role -- it's an opportunity to

inspire, develop, and grow talent

. You'll bring structure, clarity, and motivation to the team, fostering a culture built on

curiosity, accountability, and results.

Who You Are

A passionate coach who loves helping people grow Known for spotting potential, providing actionable feedback, and fostering career development Process-oriented, bringing consistency and structure to outreach, qualification, and follow-up Data-driven and analytical, using insights to identify performance gaps Collaborative and trusted by Sales, Marketing, and Operations teams Motivational leader who knows how to keep remote and hybrid teams engaged Empathetic, energetic, and driven -- with high expectations and strong integrity

Key Responsibilities

Lead, coach, and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM Drive execution across inbound, outbound, and ABM motions Provide one-on-one coaching and development to help SDRs grow and achieve goals Implement scalable personalization frameworks to enhance outreach effectiveness Partner with Sales on territory alignment and opportunity management Collaborate with Marketing and Demand Generation on campaigns and insights Reinforce adoption of cadences, playbooks, and sales enablement tools Leverage data and reporting to track activity, conversion, and pipeline performance Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools * Promote continuous learning and contribute to structured onboarding and training programs