Job Description

This position will primarily develop and manage aspects of the catering and guest room components for both DoubleTree and Home2 Suites hotels. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the Director of Sales and Marketing to achieve pre-established catering and room revenue goals.

Responsibilities

Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment Actively seek out new Association and Corporate opportunities for all banquet and meeting spaces within the DoubleTree/Home2 Suites by Hilton Kingston and the Ambassador Event Center Produce weekly reports for assigned area of responsibility Responsible for the selling, planning and servicing of events varying in all venues and ensuring that all required information is received and communicated in a timely and effective manner Solicit and confirm event related information with client to fulfill contractual timelines and commitments Participates in business review and BEO meetings, and other sales-related meetings as required To be knowledgeable of local market, national companies, market trends, competition and customers Work with other departments within the hotel to provide quality service to customers Attend trade shows, community events and industry meetings Responds to sales leads and clients' requests in a timely manner Prepares and customizes sales presentations and proposals to meet client's needs Works in harmony with other departments to execute groups and catering Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates Provides a professional image at all times through appearance and dress Executes sales trips to key market areas Maintains accounts in Delphi with all pertinent information Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Maintain Manga / Hilton policies and procedures Fulfill sales efforts that supports other segments Other duties as assigned by the DOSM and GM

Qualifications

Must have excellent communication, written and verbal required Must have a sharp knowledge and understanding of catering sales / operations This position must have a minimum of 2 years' experience in catering and hotel sales Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service A working knowledge of Delphi is a plus Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization
Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person