Job Description

Aviva Canada is looking for seasoned, high performing and sales-driven Insurance Specialist to join our rapidly growing Direct Insurance team. As a Sales Insurance Specialist, you'll play a critical role in driving individual and team success through strong sales execution, exceptional service, and personal lines underwriting.
In this role, you'll be responsible for delivering exceptional results through expert advice, advanced underwriting skills, and a commitment to sales excellence. You'll be responsible for delivering sales targets, identifying cross-sell and up-sell opportunities, and helping to build a high-performance sales culture. You'll be supporting the team by sharing knowledge and modeling best-in-class performance, while also driving individual sales targets and ensuring compliance with regulatory guidelines.
We're seeking professionals who thrive in fast-paced, target- driven environment, and who are motivated by results, recognition, and customer impact.
Hours of operation:
Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation. The role requires working from the office full-time.
What you'll do:
Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies
Consistently exceed sales KPIs, conversion targets, and retention metrics
Apply underwriting judgement to new business, endorsements, and renewals within delegated authority
Provide technical underwriting support and guidance to junior team members
Identify and close cross-sell and upsell opportunities to grow the portfolio
Deliver an exceptional customer experience that builds loyalty and retention
Stay current on product, pricing, underwriting and regulatory changes
Track and analyze your own performance to continuously improve outcomes
Service existing customers by updating their policies to meet their changing needs and provide new products as required
What you'll bring:
College Diploma or University Degree
OTL or RIBO licensed (must be in good standing)
Demonstrated track record of exceeding sales goals
Excellent verbal and written communication skills
Customer focused and ability to match products to customers' needs
Self-starter with strong problem-solving skills and the ability to manage competing priorities
Comfort using multiple systems and learning new technology platforms quickly
Insurance sales/service underwriting experience an asset
What you'll get:
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Outstanding Career Development opportunities.
We'll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees' physical and mental health
Aviva Canada may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
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