Job Description

Job Title:

Floor Manager

Company:

Hyundai Pembroke

Location:

Pembroke, ON

Job Type:

Full-Time

Salary:

Competitive, based on experience + Performance Bonuses

About Us

Hyundai Pembroke is a leading automotive dealership committed to delivering exceptional customer service and quality vehicles to the Ottawa Valley and beyond. We pride ourselves on our strong team culture, customer-first approach, and ongoing dedication to growth and excellence in the automotive industry.

Position Summary

We are seeking a highly motivated and experienced

Floor Manager

to lead our dynamic sales team. As Floor Manager, you will play a critical role in driving sales performance, maintaining high customer satisfaction, and ensuring the smooth daily operation of our showroom floor.

Key Responsibilities

Supervise and support the sales team to achieve monthly and quarterly targets Ensure an outstanding customer experience from initial contact to final sale Manage daily floor operations, including staff scheduling, coverage, and lead assignment Assist with staff training, coaching, and performance development Monitor and report on key performance metrics (e.g., traffic, closing ratios, CSI scores) Work closely with the General Sales Manager and other department heads Ensure compliance with all company policies and industry regulations Resolve customer issues efficiently and professionally when escalated

Qualifications

Strong leadership and team management skills Excellent communication and interpersonal abilities High level of organization and attention to detail Ability to motivate and inspire a team to achieve sales goals Valid G driver's license with a clean driving record OMVIC Certification (or willingness to obtain)

What We Offer

Competitive salary + performance-based bonuses Ongoing training and professional development A supportive and energetic work environment Opportunities for advancement within a growing dealership

How to Apply

Ready to accelerate your career with Hyundai Pembroke?
Apply now with your

resume

and a

brief cover letter

highlighting your leadership experience and why you're the perfect fit for this role.

Hyundai Pembroke is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $40,000.00-$100,000.00 per year

Work Location: In person