Job Description

CEA is Expanding!

Custom Energized Air is growing! We have an immediate need for a Sales Engineer for the Edmonton Office.

As a Sales Engineer, your expertise in engineering-driven technical sales, client relationship building, and problem-solving will play a key role in driving our company's success. You will act as a technical liaison between our company and our clients, responsible for understanding complex customer requirements, delivering tailored engineered solutions, and ensuring satisfaction throughout every interaction.

The Sales Engineer will work collaboratively with other CEA team members to ensure appropriate management, or support of, the full scope of work from customer inquiry to delivery and service.

The job description and key responsibilities include, but are not limited to:

Customer/Vendor Relations:

Build and maintain strong relationships with customers/vendors to understand their needs, provide exceptional service, and ensure long-term satisfaction. Provide Stakeholders (Customers, Vendors, Management, Internal Teams, etc.) with accurate, knowledgeable information within your scope. Provide customers with accurate information concerning represented products and their suitability for customer application. Encourage and participate in "lessons learned' sessions as required to ensure understanding, proper corrective action, and to mitigate future risks. Responsible for accurately conveying customer requirements to all personnel involved with project tendering and day-to-day RFQs, including other CEA staff and subcontractors. Ensure customer order requirements are effectively communicated to functional departments and vendors. Collaborate with team members as required to ensure appropriate expectations, deliverables, and communications. Ensure customer order requirements are effectively communicated to functional departments and/or vendors, as required.

Technical Expertise:

Assess equipment condition, prepare customer report to provide technical recommendations. Application Engineering consisting of component and material selection. Compressed air system design. Failure investigation and root cause analysis with technical recommendations to prevent occurrence.

Sales Strategy Execution:

Develop a business plan and sales strategy that ensures attainment of company sales goals and profitability. Develop and implement sales strategies to achieve revenue targets, identify opportunities for upselling or cross-selling, and close deals efficiently in assigned territory. Strive to meet and exceed sales goals through prospecting, qualifying, and securing business opportunities. Identify new projects and leads by developing and maintaining relationships with all stakeholders (end users, engineering firms, contractors). Maintain and seek out opportunities to expand business with current customers. Work with peer Outside Sales Representatives to identify and develop business opportunities and marketing strategies for existing/new markets. Maintain project pursuit, customer database, quotation tracking, and follow-up procedures within the framework of CEA's Customer Relationship Management system (CRM) and/or Enterprise Resource Planning (ERP).

Other Responsibilities and Requirements

You will be required to maintain necessary certifications and meet OHS requirements to gain access to Vendor or Customer sites. Support on site troubleshooting, start-up, and commissioning as required.

Physical Requirements - Prolonged periods sitting in front of a computer, driving to customer sites/locations. Required to where Personal Protective Equipment (PPE) as necessary. Environment - A combination of office, remote, vendor and customer service sites (may require Personal Protective Equipment. Travel Expectation - Occasional travel. Current territory is primarily Edmonton and surrounding area

Experience and Education Requirements

A Bachelor's degree in Mechanical, Industrial, or Electrical Engineering is required. A diploma in a related technical field combined with relevant experience may also be considered. Minimum 5 years of experience in technical sales, preferably in industrial or engineered equipment sectors. Experience with centrifugal compressors or related centrifugal equipment is required. Experience with blowers, turbomachinery, reciprocating and rotary screw compressors preferred. Rotating equipment or millwright experience is considered an asset..

Skills and Abilities

Proficiency in English is required. Fluency in additional languages is considered an asset. Strong understanding of compressed air technology, with a focus on air compressor applications, sales and technical aptitude. Familiarity with centrifugal compressor systems and their applications is required. Customer Service Focus Problem-solving; proactive approach and systematic thinking. Investigative strategy. Accountability, high attention to detail, and best practices approach. Strong communication skills; verbal communication, legible penmanship, and coherent writing and notes (in software).
Custom Energized Air joined the Carmela Industries Team in 2023. With branches in Edmonton and Red Deer we support customers all over Western Canada. We work with a wide range of products for customers in multiple industries, from oil and gas, mining, manufacturing, water, and food, all requiring a variety of solutions from full system set-ups, repair, and maintenance.

Working at CEA means:

Involvement.

This is an opportunity to be an active part of what's going on. Everyone is in it together. Each person is here working toward the same goal.

Growth.

Personal growth, professional growth, corporate growth, you name it, we got it! Our goal is to ensure the right people are in the right chairs doing a job they enjoy.

Equal Opportunity.

We are committed to equity, diversity, and inclusion. We recognize that diversity is essential to a great team. We welcome applications from all qualified individuals.
Job Types: Full-time, Permanent

Pay: $75,000.00-$100,000.00 per year

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Paid time off Vision care Wellness program
Work Location: In person

Application deadline: 2025-08-22