Why should you consider joining Auvik?

• You want to work at a company that is building impactful, relevant technology. Auvik\'s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It\'s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

• You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

• You want to work with a product customers love. People rave about what we\'ve built\xe2\x80\x94our latest NPS was 57 (phenomenal!). Our customers are smart, aspirational, and highly technical. It pays to get the details right.

• You want regular opportunities for learning and growth. With ongoing feedback from leadership, you\'ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you\'re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

• You want the flexibility to manage your work, your way. We\'re a fully distributed team and we\'re prepared to continue to support working from home (or the space you choose!). When we\'re able, we\'ll have Auvik hubs in Waterloo and Barcelona for you to leverage if needed. We trust you to get the job done where you feel most comfortable and effective.

What\'s this role about?

• Our Sales Enablement team is growing! We are looking for a dynamic instructional designer to create customized training and e-learning. You will administer the Sales LMS, Litmos. You will receive written content from the Enablement Content Writer and Product Marketing Team and work closely with graphics teams to design and roll out content assets and interactive e-learning experiences, continually iterating as updates are required. Training will be outcome-oriented with a high level of interactivity and practical application. Experience working in an agile environment is considered a strong asset.

What will I be doing?

• Auvik is experiencing explosive growth. We need an agile, flexible ID, to create engaging learning activities and course content that enhance the transfer and retention of product knowledge and demonstrations, sales conversations and sales competencies.
• Identify learning objectives and ensure the training delivers quantifiable outcomes for learners.
• Conduct research and analysis on learner personas and learning contexts, and work with subject-matter experts to identify training needs.
• Transform concepts into experiential learning for use through (audio, videos, etc.), develop assessments, and create activities that enhance learning and validate performance.
• Collaborate with LMS software providers to address backend and user-interface technical issues.

What are we looking for?

• Ability to comply with style guides and adapt writing style and tone to match the brand, content topic, and target audience.
• Adaptable and cooperative, capable of collaborating with a variety of cross-functional teams to achieve objectives without ego.
• Strong research and information analysis skills with the ability to distill from or expand on existing content; interview and presentation skills an asset.
• Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities.
• Ability to self-manage time and work efficiently with little or no supervision.
• Collaborative and able to work with diverse cross-functional teams.
• Experience presenting on camera or performing voice over considered a strong asset.
• Degree/Diploma in English, Journalism, Communication, Education studies, or a related field or substantial equivalent work experience (great writing samples are more important to us than a degree!).
• 1-3 years of experience as an Instructional Designer in a professional or academic setting.
• A minimum of 2 content samples in portfolio format like Articulate 360.
• Excellent organizational skills are required to manage the concurrent development of multiple courses in collaboration with other team members and multi-disciplinary contributors.
• Strong content curation and analysis skills to assess and integrate existing content with original content and adapt it to sales coursework.
• Familiarity with various instructional design methodologies, including SAM, ADDIE, and Bloom\'s Taxonomy, and can identify when each should be employed.
• Passionate about achieving business success through engaging learning materials in e-learning and m-learning environments and have experience in adult learning, curriculum design and planning, and knowledge assessment.
• Ability to self-manage and take the initiative to drive project success, meet deadlines, and manage multiple timelines, budgets, and project schedules.
• Excellent verbal, written, and visual communication skills.
• Experience with Articulate 360, Rise, Litmos, Salesforce and SalesLoft is a bonus!
• Ability to promote a Yes! attitude while working across different teams and agreeable to receiving 360 feedback from peers and managers.

About Auvik Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide. Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas\' Fastest Growing Companies list. We\'re focused on building a diverse and inclusive workforce. If you\'re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don\'t have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don\'t worry about it. Just let us know what you need when we reach out to schedule and we will make it work! Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.