Job Description

About Cannabis Xpress

Cannabis Xpress is a fast-growing private cannabis retailer and the first of its kind to enter the New Brunswick market. Our commitment to customer experience, operational excellence, and staff education drives our growth as we continue to expand and innovate in the retail cannabis space.

Role Overview

We are looking for a strategic, results-oriented leader to oversee all Cannabis Xpress retail locations across New Brunswick. This role focuses on driving sales performance, ensuring operational consistency, and fostering a high-performing team culture. The ideal candidate is a dynamic sales coach who thrives on developing talent, optimizing key performance indicators (KPIs), and aligning store operations with company goals.

Key Responsibilities

Sales & Performance Coaching

Implement and reinforce sales strategies that drive revenue and customer engagement. Provide regular coaching to Store Leads and frontline staff on sales techniques, upselling, KPI tracking, and CRM usage. Analyze sales data and performance metrics to identify opportunities for growth and guide teams through implementation. Conduct regular store visits and deliver hands-on training to ensure effective execution of sales and customer service models.

Operations & Leadership

Act as the direct manager for all Store Leads in New Brunswick, offering guidance, support, and accountability. Ensure adherence to company policies, procedures, and compliance standards across all locations. Collaborate with the Retail Operations Manager to streamline workflows and roll out strategic initiatives. Oversee inventory management practices, including timely counts and shrink reduction efforts. Possess a strong understanding of in-store operations and be available to work on the retail floor when needed.

Team Development & Culture

Cultivate a leadership-driven culture by mentoring Store Leads and identifying high-potential team members for career growth. Promote a collaborative, customer-first team environment that reflects the company's core values. Support recruitment, onboarding, and training of new staff as required.

Qualifications & Skills

3+ years of multi-unit retail management experience, preferably in cannabis, retail, or hospitality industries. Proven track record in sales coaching, KPI optimization, and customer experience leadership. Strong communication, leadership, and problem-solving skills. Ability to travel extensively throughout New Brunswick and adapt to a flexible schedule based on business needs. Familiarity with provincial cannabis regulations is a strong asset.
Job Types: Full-time, Permanent

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Work Location: In person

Application deadline: 2025-06-13
Expected start date: 2025-06-27