Sales Development & Account Manager
Markham, ON, CA, Canada
Job Description
We are seeking a dynamic and results-driven professional to join our team as a
Sales Development & Account Manager
. This hybrid role combines proactive outreach to generate new business opportunities with strategic relationship management to ensure client satisfaction and growth.New Business Development
Conduct outbound calls and emails to identify and qualify new leads. Research target markets and decision-makers to build a strong prospect pipeline. Schedule appointments and demos for the sales team or self-manage the sales cycle for smaller accounts. Maintain accurate records of outreach and lead status in CRM.
Account Management
Serve as the primary point of contact for assigned clients, ensuring high levels of satisfaction. Build and maintain strong, long-term relationships with clients. Identify upsell and cross-sell opportunities to maximize account value. Resolve client issues promptly and effectively, coordinating with internal teams as needed. Monitor account performance and provide regular updates and reports.
Qualifications
Proven experience in sales, cold calling, or account management. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Ability to work independently and as part of a team. Familiarity with CRM systems and sales tools.
Success Metrics
Number of qualified leads generated. Conversion rate from prospect to client. Client retention and satisfaction scores. * Revenue growth from existing accounts.
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Job Detail
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Job IdJD2711251
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarkham, ON, CA, Canada
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EducationNot mentioned