Job Description

Write persuasively, proceed methodically, and communicate passionately.

Are you looking for an opportunity to make a lasting difference in our world? Are you a natural storyteller? If you\xe2\x80\x99re also great at research and even better at time-management, apply your skills to help nonprofits and other mission-driven institutions partner with a digital agency that champions digital accessibility and puts people at the heart of everything we do.

As the Sales Coordinator, you\'ll work with the CEO and other members of the sales, accounts, marketing, and project teams to help us persuade values-aligned organizations that we have the skills and passion to transform their websites to make a positive impact on their audiences and society.

You\xe2\x80\x99ve likely got 2-3 years of experience and maybe a bachelor\xe2\x80\x99s degree in business, communications, or marketing\xe2\x80\x94but you might also have an atypical background who punches above their weight by coming from another, related but surprising background not listed here. This role has a lot of growth potential.

Past agency experience is a big plus, but your cover letter will be the most important part of your successful application.

Candidates for this full-time remote position must reside in the US or Canada. Toronto preferred. If you\xe2\x80\x99re a recruiter or agency, please don\xe2\x80\x99t contact us.

What you\'ll do

• Respond promptly to inbound contact form requests, livechat, and telephone inquiries
• Perform background research on organizations and individuals to help build relationships and understanding
• Participate in conversations with prospective clients and lead some of these calls on your own
• Follow up with in-process deals by email, phone, and teleconference
• Parse inbound RFP requests from diverse, known sources to prequalify and record them in our systems of record (Trello, Hubspot)
• Project manage team participation in proposal responses
• Scaffold proposal responses based on templates (documents, presentations, spreadsheets)
• Maintain sales materials relevant to proposal responses and work with the marketing team to keep things fresh, particularly case studies, team bios, and supporting graphics
• Create new, persuasive written material for our audiences
• Perform copy edits on sales proposals and other materials
• Submit and track the progress of proposals and outcomes
• Debrief with prospects on lost deals

Must-have

• Impeccible written English
• Demonstrated copy editing experience
• Great organizational skills
• General knowledge of web design and development project stages and processes
• Tech savviness
• Strong understanding of CRM applications and strategies (we use Hubspot)
• Excellent personal and interpersonal skills
• Effective verbal communication skills
• Note-taking ability
• Exceptional attention to detail
• Time management skills
• Excellent presentation skills
• Ability to thrive in a deadline-driven environment
• Past work experience in executive assistance, marketing, or sales

Bonus Points

• Bachelor\xe2\x80\x99s degree (or equivalent) in the field of business, marketing, or communications
• Digital agency experience
• Social media marketing know-how
• Proficiency in Google Suite

Working With Us

People are at the \xe2\x99\xa5 of everything we do.

Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, GreenBiz, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.

Kalamuna\xe2\x80\x99s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client\xe2\x80\x99s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.

We\xe2\x80\x99re committed to your excellence and continued development; we\xe2\x80\x99re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accomodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.

We\xe2\x80\x99re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .

Commitment to Diversity

Kalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all minorities.

As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.

If you\xe2\x80\x99re a recruiter or agency, please don\xe2\x80\x99t contact us. No exceptions.

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