Job Description

Sales Coordinator

Are you ready to embark on a thrilling career journey that combines the world of hospitality and major league sports? Look no further than the Toronto Marriott City Centre Hotel, nestled within the iconic Rogers Centre! We're not just a hotel; we're a captivating experience in the heart of Toronto, and we're inviting you to be part of it.

Here at the Toronto Marriott City Centre, we're the world's only hotel situated within a major league sports and entertainment venue,the Rogers Centre. Our unique and vibrant hotel boasts 344 rooms, including 70 field-view rooms, a restaurant and lounge with floor-to-ceiling windows offering a panoramic view of the stadium. We're not just a destination; we're an unforgettable experience.

As part of the Marriott family, you'll enjoy industry-leading benefits, discounted stays at Marriott properties worldwide, extended medical and dental benefits, and ample career development and training opportunities. Our commitment to your growth is unwavering.

Marriott Hotels of Canada has consistently been recognized as one of Canada's Best Employers by Forbes, including in 2022. We take immense pride in our exceptional team and the remarkable experiences we create together.

What we'll offer you:

At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.

Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more. Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands. A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing. World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

What it's like to work for us:

Managed by Larco Hospitality, we believe that the heart of our company is our people. Your respect and well-being come first, and we act ethically and with integrity to deliver the best working environment for you. As a member of the Toronto Marriott City Centre management team, you will be guided by our core values: valuing differences, empathy and responsiveness, integrity, and teamwork.

What you'll do:

Provide administrative support for Sales Managers and Director of Sales and Marketing for Toronto Marriott City Centre. Prepare sales-related documents throughout the sales process (e.g. proposals, contracts, site notices). Respond to inquiries from clients/prospective clients in the absence of salesperson(s). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the brand. Coordinate with other departments within the hotel for distribution of important sales information. Prepare and disseminate month-end reports and weekly sales activity reports. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Act as lead catcher for opportunities, build quotes and assign to the appropriate sales manager. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Conduct client site inspections as needed. Develop and maintain positive working relationships with others; support team to reach common goals. Perform other reasonable job duties as assigned.

What you offer us:

Warm and effective communication skills (in English language) both oral and written. Must possess strong computer skills. Must be proficient in Excel and Microsoft Word. Must be able to maintain confidentiality of proprietary information. Two years of hotel experience with at least one year in administration. Past sales experience an asset. Ability to stand, sit, or walk for an extended period. CITY preferred. Lightspeed/Marsha preferred. Knowledge of GXP an asset. Well-developed organizational skills with ability to multi-task in a fast-paced environment. Available to work variable shifts, including weekends and holidays.
The Toronto Marriott City Centre is an equal opportunity employer, committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to support participation in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Job Types: Full-time, Fixed term contract

Pay: From $55,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Paid time off RRSP match Tuition reimbursement Vision care Wellness program
Ability to commute/relocate:

Toronto, ON M5V 1J3: reliably commute or plan to relocate before starting work (required)
Experience:

Retail sales: 1 year (preferred) sales: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person