Job Description

Sales Coordinator (Wholesale) -- Keep Orders Flowing & Customers Happy | Calgary, AB

Location:

Calgary, AB (on-site with flexibility)

Schedule:

Full-time, Monday-Friday

About the Role

We're seeking a detail-driven

Sales Coordinator

to support our wholesale sales team with day-to-day order management, customer communication, and cross-department coordination. If you thrive in a fast-paced distribution environment and enjoy turning moving parts into smooth processes, this role is for you.

What You'll Do

Own order flow:

Enter, confirm, and track B2B orders; coordinate changes, backorders, and substitutions.

Customer support:

Respond to inquiries (phone/email), provide ETAs, resolve issues, and deliver proactive updates to key accounts.

Inventory & pricing:

Check stock, verify pricing, prepare quotes, and support promo/contract pricing updates.

Logistics coordination:

Work with warehousing and carriers to schedule shipments, arrange pickups, and resolve delivery discrepancies.

Sales enablement:

Prepare product lists, line sheets, and sales materials; maintain CRM account data and notes.

Reporting:

Generate daily/weekly sales, fill-rate, and pipeline reports; flag risks and opportunities.

Admin & compliance:

Create POs, process RMAs/credits, and ensure documentation accuracy (BOLs, packing slips, invoices).

Process improvement:

Recommend workflow tweaks that increase speed, accuracy, and customer satisfaction.
What You Bring

2+ years in

wholesale/distribution

, inside sales, or customer service supporting B2B accounts. Strong

order management

skills with ERP/CRM experience (e.g., NetSuite, SAP, QuickBooks, HubSpot/Salesforce). Intermediate

Excel

(VLOOKUP/XLOOKUP, filters, pivot tables); comfortable with data hygiene and list management. Clear, professional communication; able to manage competing priorities under tight timelines. Sharp attention to detail, solution mindset, and a collaborative approach with operations and logistics teams.

Nice to have:

EDI knowledge, experience with national accounts, and familiarity with Canadian carrier practices.
What Success Looks Like

Orders are processed accurately and on time. Customers receive proactive updates (no surprises). Sales, warehouse, and logistics stay in sync--minimal rework and fewer delays. Clean data and timely reports that help the team hit targets.
Why Join Us

Impactful role at the center of wholesale operations. Supportive, team-first culture with growth opportunities. Training on our products, systems, and processes.
How to Apply

Click

Apply

and attach your

resume

(and a brief note highlighting relevant wholesale or distribution experience). Shortlisted candidates will be contacted for next steps.

Job Type: Full-time

Pay: $42,000.00-$63,500.00 per year

Benefits:

Dental care On-site parking RRSP match
Language:

English (preferred)
Work Location: In person