About Us
Factory Direct Sunrooms is a leading manufacturer and retailer of premium sunrooms across Western Canada. We help homeowners create beautiful, functional spaces that bring the outdoors in--all year round. Our team is growing, and we're looking for a motivated Inside Sales Consultant to join us in delivering exceptional service and results.
What You'll Do
As an Inside Sales Consultant, you'll be the first point of contact for customers exploring sunroom solutions. You'll guide them through the sales process, answer questions, and help them design the perfect addition to their home.
Responsibilities
Handle inbound inquiries via phone, email, and website
Qualify leads and understand customer needs
Provide product details, pricing, and design options
Prepare and follow up on quotes to close sales
Maintain accurate records in our CRM system
Collaborate with installation and customer service teams
What We're Looking For
Experience in sales, customer service, or home improvement
Excellent communication and interpersonal skills
Comfortable using CRM and basic office software
Self-driven, organized, and goal-oriented
Knowledge of construction or renovation is an asset
What We Offer
Competitive salary
Full training and ongoing support
Friendly, team-oriented work environment
Opportunities for growth and advancement
Employee discounts on sunroom products
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
Company events
Dental care
Disability insurance
Extended health care
On-site parking
Application question(s):
Do you have previous experience in sales, customer service, or home improvement?
Work Location: In person
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