Job Description

Position Title: Sales Consultant

Status: Full-Time Permanent

Location: 9 Macintosh Ave, Port Hawkesbury, NS



A staple in Port Hawkesbury for more than 45 years, Canso Ford Sales is a leading automotive dealership in the Strait Area that has built a reputation for quality and customer satisfaction. Canso Ford Sales offers quality new and pre-owned trucks, SUVs, and commercial vehicles, while also providing full-service automotive repair and aftermarket solutions for both recreational and commercial needs. We pride ourselves on our commitment to deliver an exceptional buying experience and building long-term relationships with our clients.


While we've been building our solid reputation and our loyal client base, we've also built an outstanding team of professionals. Our team continues to grow, and we are currently seeking a Sales Consultant to join our team. You do not need vehicle sales experience for this opportunity . We are committed to providing all training needed for this role. If you are great with people and are excited by the idea of helping customers through the process of purchasing the vehicle that is right for them, we'd like to hear from you.




By joining Canso Ford you'd have the support of a team with proven experience, extensive industry knowledge, and a shared commitment to our goals of excellent customer service, professional development and community involvement.

The Opportunity:


The Sales Consultant at Canso Ford manages all aspects of the New or Used vehicle sales process. Our customers can count on our Sales Consultants to support them through the full process of purchasing their vehicle, knowing that integrity and customer satisfaction are always top of mind.


Duties include but are not limited to:

• Using your top-notch communication skills to ensure all customers feel welcome, understood, informed and valued.
• Maintaining a thorough understanding of Canso Ford's current offerings, products, accessories, prices and how those align to each customer's specific needs.
• Communicating options clearly to assist customers in finding their perfect match.
• Keeping up to date with products, accessories, prices, and key features of major competitors.
• Maintaining contact with customers through phone, text and email to ensure continued satisfaction and building a brand-loyal customer base.
• Maintaining detailed records of all interactions with customers using Serti to ensure an organized and accurate buying process.
• Handling all customer inquiries and concerns promptly and with a genuine intent to resolve problems or issues.
• Making prospecting calls and follow-up with customers within specific time-frames.

About You

• You have outstanding interpersonal skills with an upbeat and engaging attitude. You love to work with people, and it shows!
• You posses excellent written and verbal communication skills.
• Experience in retail is considered a strong asset, especially any experience in Automotive sales.- but this is not required. We are willing to train and develop candidates who have the right soft-skills and motivation.
• You are able to be flexible and adaptable since customer and business needs can change and differ. You're able to work evening or weekend shifts as needed.
• You have a keen eye for detail and organization so you can document customer needs and maintain a smooth sales process.
• You are a motivated problem solver and can manage and resolve customer issues and complaints promptly.
• You have great computer skills and are an experienced user of Microsoft Office.
• You have completed post-secondary education. Business-related courses would be preferred.
• You have a valid Drivers License

Why Canso Ford?

• Canso Ford will guarantee a weekly salary with the opportunity to earn more! We offer industry-competitive compensation with an additional performance-based monthly bonus.
• We offer a comprehensive group benefits plan including health, dental, vision, and drug plans, along with travel health insurance, disability insurance, and life insurance.
• We offer Ford Motor Company Pension Plan with a matching contribution from Canso Ford.
• We are committed to your career growth and provide continuous training and development with opportunities for career growth. These opportunities extend to our family of local businesses.
• Join a dynamic team dedicated to delivering customer satisfaction.
• Work in a safe and professional environment.
• We strive to be a good neighbour and we take our community responsibility seriously. We are proud supporters of local charities and non-profit organizations, including the St. Martha's Regional Hospital Foundation, Strait Richmond Healthcare Foundation, various local sports teams, Strait Area Community Curling Club, and numerous other organizations that contribute in meaningful ways to the local area.
• Participate in annual company events for employees and their families as our thanks for your hard work and contributions.

If this sounds like you, we want to hear from you!


We thank all applicants for their interest! Only those selected for an interview will be contacted.