Job Description

Job Overview

The Sales Consultant plays a pivotal role in enhancing the home-buying experience for clients, ensuring they receive personalized service from initial consultation through to the final closing of their home. This position is focused on understanding clients' needs and preferences, offering expert guidance on home styles, communities and ensuring a seamless, high-quality experience throughout the sales process. The Sales Consultant will work closely with clients, collaborate with the marketing team, construction and warranty team to provide insights to the other departments to exceed client expectations. This role involves managing sales and customer relations across multiple communities.

Compensation:

Base Salary: $50,000 - $65,000 Commissions Potential: $20,000 - $80,000

Responsibilities and Duties

Develop deep relationships with clients by understanding their lifestyle needs and home preferences, ensuring a personalized approach throughout the home-buying process. Meet and exceed sales targets by qualifying and nurturing leads, and establishing long-term relationships with homeowners. Identify, qualify, and cultivate new sales leads through prospecting and networking activities. Track and analyze sales activities across all communities, providing regular performance reports and gathering competitive intelligence and market feedback. Represent the company at special marketing and promotional events to generate new leads and enhance brand visibility. Expertly present and explain Purchase and Sale Agreements, ensuring clients understand all terms and conditions. Guide clients in package selections for interior finishes elements. Ensure clients complete the Guest Registry form and maintain accurate records of client interactions and preferences. Maintain strong client communication through follow-up calls and emails to address any questions and ensure ongoing satisfaction. Ensure the sales office and model homes are well-maintained, creating an inviting and attractive environment for clients. Work closely with the Marketing and Construction departments to ensure seamless coordination and execution of client choices. Collect and analyze client feedback to drive continuous improvement in services and offerings. Collaborate with the sales team to develop tailored presentations and proposals that meet clients' specific needs. Ensure accurate communication of client choices to design and construction teams for a smooth implementation process. Maintain continuous communication with clients from the initial consultation to the final closing of their home. Ensure that clients are kept informed of all relevant updates, changes, and next steps throughout the process.

Qualifications and Skills

Minimum of five years in new home construction or a related field, with proven success in sales and client relations. Bachelor's Degree or education real estate, or a related field is preferred. Comprehensive understanding of home sales processes, design options, and construction practices. Outstanding verbal and written communication skills, with the ability to clearly articulate complex information to clients. Exceptional interpersonal skills with a commitment to providing outstanding customer service and a positive client experience. Strong time management and organizational abilities, with the capability to manage multiple clients and projects effectively. Innovative thinking with the ability to make quick decisions and offer creative solutions that align with client needs. Flexibility to adapt to various roles and duties as required, with a proactive approach to problem-solving. Technologically proficient with CRM (Customer Relationship Management) systems and ERP (Enterprise Resource Planning) software to manage client data, track sales activities, and coordinate with various departments effectively. Experience working effectively within a team environment, collaborating with sales, marketing, and construction teams.
Job Type: Full-time

Pay: $65,000.00-$120,000.00 per year

Benefits:

Company events Dental care Extended health care Flexible schedule Life insurance Profit sharing RRSP match
Ability to commute/relocate:

North Gower, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Sales: 3 years (required)
Work Location: In person