Job Description

Staff - Union
Job Category
BCGEU Okanagan Support Staff
Job Profile
BCGEU OK Hourly - Sales Attendant
Job Title
Sales Attendant (Auxiliary)
Department
UBCO | Front of House | Food Services
Compensation Range
$21.57 - $21.57 CAD Hourly
Posting End Date
October 5, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
September 30, 2025
This is a contracted auxiliary position scheduled to end on December 19, 2025. We are looking for a candidate who values flexibility and is available to pick up shifts Monday through Friday, ideally between 6:00 a.m. and 4:00 p.m. Please note that auxiliary shifts are assigned based on both seniority and availability.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Summary



Under the direction of the Food Services Manager, the Sales Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking payments and preparing food and beverages in either food service restaurants, residences or retail outlets.



Organizational Status



Reporting to the Food Services Manager, the position interacts with other Food Services Staff as well as staff, faculty students and all other customers. Receives direction and guidance form the Senior Sales Attendant.



Work Performed



Serves customers. Takes payments. Prepares food and beverages in food service restaurants, residences and retail outlets. Other duties as required.


Consequence of Error/Judgement



Poor customer service could negatively impact the reputation of UBCO Food Services.



Supervision Received



Reports to the Food Services Manager. Takes day to day direction from the Senior Sales Attendant.



Supervision Given



No supervision given.



Preferred Qualifications



Grade 10 or equivalent and Food Safe Level 1 Certificate. One year of related experience or an equivalent combination of education and experience. Must complete and pass associated specialized training program, if located in a specialized Skills Outlet (i.e. Tim Hortons, Subway, Starbucks, etc).Performance Competencies & Criteria - Ability to maintain cafeteria in a safe and sanitary manner.

Excellent customer service skills with ability to deal tactfully and diplomatically with internal and external contacts. Must be flexible and able to manage conflicting priorities to meet deadlines. Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment. Excellent organizational skills, with a demonstrated ability to handle a high volume of work during peak periods; ability to multitask. * Ability to work flexible hours, including evenings and weekends